Daphné Jacqueline Jeanne Weick

• Leveraged on BI tools, SQL Reporting Services, and Excel to extract, analyse large datasets, and resolve data errors for
seamless processing into STR software.
• Collaborated with developers in the US to enhance automation based on client’s data feeds and requests.
• Initiated an internal data clean-up project by sorting and categorizing large volumes of raw data into structured formats,
documenting guidelines to ensure consistency, and data organization.
• Engaged with the Indonesia team to ensure timely case resolution and client satisfaction while conducting root cause analysis
on incidents like incorrect reports, missing values, and interface bugs.
• Led a portfolio review guide project that aims to standardize the process of feeding property data into CoStar’s inventory
database, performing full property reviews and ensuring the data is always up to date.
• Coordinated with the research team in London to perform market research on properties data (hotel locations, owners,
capacity, pipelines…) by parsing news feeds, internal sources and reports from market experts.
• Managed and set priorities on project cards in the team’s Kanban board for portfolio reviews and other research projects.

As a key pillar of the EHL Singapore Campus, the Entrepreneurship & Innovation Lab empowers students to launch startups and develop innovative thinking by providing the tools, mentorship, and network.

• Facilitated seamless guest experiences by coordinating check-ins, reservations, and requests.
• Participated in the American Express Fine Hotels & Resorts Front Desk Training, enhancing service and product expertise.

• Provided exceptional care by combining luxury services, medical support, and hospitality in a multicultural environment.
• Recognized for exceptional dedication with a nomination for the “Heart of Gold” Award in 2020.
• Completed MAPA® training (Management of Actual or Potential Aggression), ensuring a safe and supportive environment.

Gained insights into chamber operations, international economics and Middle East geopolitics through interactions with the Head of the Chamber, an Iranian French diplomat and former minister

Explored the social dynamics of international relations and dived into the embassy operations and diplomacy.