Berufserfahrungen
Boutique director
Vacheron Constantin , Zürich - Permanent job
Von Juni 2016 bis Oktober 2024
Spearheaded the opening of the boutique, including team recruitment and autonomous management in alignment with the brand’s spirit.
Conducted retail training sessions for Swiss boutiques.
Achieved double-digit growth since 2016.
Retail activation manager
IWC SCHAFFHAUSEN , Schaffhausen - Permanent job
Von Februar 2012 bis Mai 2016
Co-established a fully operational global retail department across EMEA, US, LATAM, NEA, SEA, encompassing 90 boutiques (50 internal, 40 external).
Developed and implemented retail performance tools and management processes.
Integrated the global CRM department into the retail department.
Created and globally implemented a coherent customer experience.
Established a global training strategy for retail and wholesale, involving international and local trainers.
Localised retail marketing initiatives (CRM, VM, digital).
Devised special editions retail strategy.
Sales manager
Louis Vuitton , Zurich - Permanent job
Von Februar 2008 bis Januar 2012
Managed leather goods, accessories, stock, and customer service.
Led a team of 25, overseeing hiring, training, and development.
Administered CRM and store processes.
Executed and adapted operational marketing actions and events locally.
Achieved double-digit growth.
Zusatzausbildung
MBA
UBI - Public Affairs Management
2000 à 2001
Public Affairs Management specialising on Communication, Negotiations, Intercultural Business Communication, Lobbying, Politics, EU institutions, Ethics and Finance
Offizielle Routen
Sprachen
Allemand - Langue maternelle
Anglais - Courant
Français - Courant
Fähigkeiten
Hobbys
- Writing
- reading
- cooking
- skiing
- Photography
- Watches
- Art
- Collecting