berufliche Situation
Berufswunsch
- Bankwesen, Finanzen
- Beratung
Zusammenfassung
Enthusiastic first-year student at EHL Hospitality Business School seeking for a 6-month operational internship. With fluency in Spanish, Italian and English, combined with experience in the hotel industry, I am eager to contribute to a dynamic team and further enhance my skills and knowledge in hospitality operations.
Berufserfahrungen
Hostess at il caffè & butler intern
Bvlgari Hotel Roma , Roma
Von August 2024 bis Februar 2025
- Observed and analyzed guest patterns to anticipate needs, resulting in higher levels of satisfaction.
- Collaborated closely with teams from multiple departments, adapting to different perspectives and
working styles.
- Thrived in high-pressure environments, delivering results efficiently while strengthening problem-
solving and time management abilities.
Front office agent trainee
Alpe Fleurie Hotel & Residence , Villars-sur-ollon
Von November 2023 bis Januar 2024
- Efficiently managed reservations and guest inquiries using hotel software.
- Assisted with check-in/out and resolved guest complaints professionally.
- Handled client bookings and PMS operations, optimizing reservation accuracy.
- Analyzed occupancy data and reservation trends contributing to revenue optimization
strategies, efficient room allocation and pricing decisions.
F&b and front office intern
Hôtel le Provençal , Villefranche-sur-mer
Von Juli 2023 bis Oktober 2023
- Delivered exceptional guest experiences with precision and attention to detail, creating memorable
stays.
- Assisted with breakfast and bar service while maintaining high guest satisfaction standards.
- Conducted regular inventory checks of bar supplies and collaborated on restocking to optimize inventory levels.
Offizielle Routen
Sprachen
Anglais - Courant
Espagnol - Langue maternelle
Français - Notion
Italien - Langue maternelle