profile photo of a member

Alain

Managing Director_General Manager

Summary

Executive with a track record of success in General Management, Sales & Marketing, and Food & Beverage, with over 40 years of proficient knowledge exertion in the Hospitality Industry/Full-Service segment - incl. Luxury -, as well as at global Fast Moving Consumer & Professional Packaged Goods leading companies : Nestlé, and Florame (i.e. tha latter, organic wellbeing).
Proven aptitude to drive sustained profitable growth, as evidenced by positions of consistently escalating responsibility, having worked key-learning Hospitality industry jobs with all levels of people, at different types of Hotel & Restaurant establishments, prioritizing guest satisfaction/quality-standard control, as to assure repeat business.
Excellent hands-on leadership skills & entrepreneurial spirit, expanded by living & working in Mexico, Europe, U.S.A. and the Dominican Republic; demonstrated ability to thrive in international business & in an array of diverse cultures.
Expertise includes strategy development and implementation, team-building/developing people, assessment/change management/restructuring, company start-up, brand identity creation/positioning, client-centric marketing, sales channel go-to-market approach, guest & customer relations, new product/new service development, and, budgeting.

Professional experiences

Director of residences

The St. Regis Mexico City , Ciudad de méxico

From September 2024 to Today

Corporate director of food & beverage and guest experience

Marival Resorts and The Fonsini Restaurant Group , Nuevo vallarta, nayarit, mexico - Permanent job

From June 2022 to February 2024

Managing director

THE INN AT DOS BRISAS

From July 2021 to March 2022

Hotel manager

BLUE DIAMOND RESORTS - ROYALTON RIVIERA CANCUN

From November 2020 to April 2021

Managing director

NH Hotel Group - NH Collection Mexico City Reforma

From March 2020 to September 2020

General manager

EL CAREYES CLUB & RESIDENCES + FOUR SEASONS TAMARINDO, JALISCO, MEXICO

From October 2019 to March 2020

Managing director

Grand Fiesta Americana Puerto Vallarta (Posadas)

From December 2016 to February 2019

Managing director

Live AQUA & Grand Fiesta Americana Monterrey Valle (Posadas)

From October 2015 to December 2016

General manager

AMResorts

From July 2013 to December 2014

Hotel manager

AMResorts

From October 2011 to June 2013

Nestlé professional- channel sales manager_lodging

Nestlé

From May 2010 to August 2011

Us affiliate's managing director & owner-partner

FLORAME USA

From April 2005 to March 2010

Foodservices mexico, channel & product development manager

Nestlé

From September 2003 to February 2005

Powerbar_premium sports nutrition mexico, business unit mgr

Nestlé

From May 2002 to August 2003

Globe_global business excellence, manager

Nestlé

From March 2001 to April 2002

Ice cream mexico, marketing - senior product manager_take-home

Nestlé

From June 1999 to February 2001

Foodservices mexico, sales - national key account management

Nestlé

From January 1996 to May 1999

Foodservices mexico, marketing basic training

Nestlé

From September 1995 to December 1995

General mgr; ops mgr & partner; f&b outlets mgr; rest. mgr; sales & mktg mgr; intern, apprentice

HOSPITALITY INDUSTRY

From July 1984 to June 1995

Associations

La Chaîne des Rôtisseurs

https://www.chainedesrotisseurs.com/

Maître-Hôtelier

Degree

1991 – EHL Campus Lausanne – Diplôme d'Etudes Supérieures en Hôtellerie et Restauration

Languages

Anglais - Fluent

Français - Native language

Espagnol - Native language

Allemand - Notion

Italien - Fluent

Portugais - Intermediate

Skills

Adaptability
Mobility
GENERAL MANAGEMENT
Languages
Sales
Food & Beverage
Entertainment
Rooms Division Management
Well-being