Summary
Executive with a track record of success in General Management, Sales & Marketing, and Food & Beverage, with over 40 years of proficient knowledge exertion in the Hospitality Industry/Full-Service segment - incl. Luxury -, as well as at global Fast Moving Consumer & Professional Packaged Goods leading companies : Nestlé, and Florame (i.e. tha latter, organic wellbeing).
Proven aptitude to drive sustained profitable growth, as evidenced by positions of consistently escalating responsibility, having worked key-learning Hospitality industry jobs with all levels of people, at different types of Hotel & Restaurant establishments, prioritizing guest satisfaction/quality-standard control, as to assure repeat business.
Excellent hands-on leadership skills & entrepreneurial spirit, expanded by living & working in Mexico, Europe, U.S.A. and the Dominican Republic; demonstrated ability to thrive in international business & in an array of diverse cultures.
Expertise includes strategy development and implementation, team-building/developing people, assessment/change management/restructuring, company start-up, brand identity creation/positioning, client-centric marketing, sales channel go-to-market approach, guest & customer relations, new product/new service development, and, budgeting.
Professional experiences
Director of residences
The St. Regis Mexico City , Ciudad de méxico
From September 2024 to Today
Corporate director of food & beverage and guest experience
Marival Resorts and The Fonsini Restaurant Group , Nuevo vallarta, nayarit, mexico - Permanent job
From June 2022 to February 2024
Managing director
THE INN AT DOS BRISAS
From July 2021 to March 2022
Hotel manager
BLUE DIAMOND RESORTS - ROYALTON RIVIERA CANCUN
From November 2020 to April 2021
Managing director
NH Hotel Group - NH Collection Mexico City Reforma
From March 2020 to September 2020
General manager
EL CAREYES CLUB & RESIDENCES + FOUR SEASONS TAMARINDO, JALISCO, MEXICO
From October 2019 to March 2020
Managing director
Grand Fiesta Americana Puerto Vallarta (Posadas)
From December 2016 to February 2019
Managing director
Live AQUA & Grand Fiesta Americana Monterrey Valle (Posadas)
From October 2015 to December 2016
General manager
AMResorts
From July 2013 to December 2014
Hotel manager
AMResorts
From October 2011 to June 2013
Nestlé professional- channel sales manager_lodging
Nestlé
From May 2010 to August 2011

Us affiliate's managing director & owner-partner
FLORAME USA
From April 2005 to March 2010
Foodservices mexico, channel & product development manager
Nestlé
From September 2003 to February 2005

Powerbar_premium sports nutrition mexico, business unit mgr
Nestlé
From May 2002 to August 2003

Globe_global business excellence, manager
Nestlé
From March 2001 to April 2002

Ice cream mexico, marketing - senior product manager_take-home
Nestlé
From June 1999 to February 2001

Foodservices mexico, sales - national key account management
Nestlé
From January 1996 to May 1999

Foodservices mexico, marketing basic training
Nestlé
From September 1995 to December 1995

General mgr; ops mgr & partner; f&b outlets mgr; rest. mgr; sales & mktg mgr; intern, apprentice
HOSPITALITY INDUSTRY
From July 1984 to June 1995
Associations
Degree
Languages
Anglais - Fluent
Français - Native language
Espagnol - Native language
Allemand - Notion
Italien - Fluent
Portugais - Intermediate