Aruja Hiren Goradia

Address guests' requirements and queries for prompt and effective resolution

Collaborate with the team to maintain high service standards

Demonstrate strong multitasking and time management skills

Part of the Marketing and Sales team for a project with ITNB, a European cybersecurity company seeking entry into the Asian Market

Conducting market research to identify opportunities and challenges across various Asian markets and industries

Developing strategies to facilitate ITNB's penetration into target markets

Leveraged restaurant performance data to compile comprehensive reports for the management of the hotel, facilitating informed decision-making

Analyzed performance metrics to provide insightful commentary and strategic recommendations

Streamlined the reservation process by efficiently managing incoming calls and online inquiries

Contributed to uphold the standards of the restaurant as well as hotel to ensure a seamless dining experience for guests

Address requirements and queries of 100+ for prompt and effective resolution