Benjamin marcel simon Rey

Supported several project leaders, restaurateurs and hoteliers in the development or restructuring of their offer. Intervened across the entire value chain: concept positioning, offer structuring, pricing strategy, performance analysis and operational recommendations. Optimized profitability through sales analysis, food cost management and menu redesign. Provided concrete strategic recommendations to improve commercial performance and customer experience. Advised on sourcing, flow organization and management tools such as SOPs, recipe sheets and service standards.

• General control of the operations ( Housekeeping, Food and Beverage and Front Office) 83% client satisfaction - TrustYou • Implementation and control of procedures for the different services • Control for all monetary (cash and bank) transactions • Control of daily stock and cost control as well as monthly reporting • Following up of in- and external standards and processes • Organization of hotel tours for internal and external parties • Business development • Project management and monitoring for the hotel and the group • Coaching and mentoring the whole team with an individual approach, aiming for everyone to perform to their full potential • Managing, monitoring, and planning for a team of 27 persons

• General control of the operations during the service - Restaurant Le Coup de Soleil (90 covers) - La Terrasse De La Paix (70 covers, seasonal opening) - La Paix Blue Bar (20 covers) • Managing, monitoring, and planning for a team of 8 to 10 person • Managing the reservations and maximizing the occupation of the restaurant • Establishment and monitoring of objectives • Implementation and control of procedures • Development and implementation of beverages

• Daily managing and planning for the production department • Organization of storage, logistic and packaging • Organization and monitoring of events • Executive assistant during the last two months. : - Recruitment management - Management of social medias - Clients and suppliers cases management - Communication between the laboratory and the points of sales - Redaction of administrative letters

Summer Job as assistant in logistic for 70 conferences rooms

BistrEau (4 Months) : • Understanding of MO standards and of MICROS POS system • Setup of the restaurant • Assistance for the service • Waiter Jardin Mimosa (2 Months) : • Events organization • Head waiter • Organization, setup, and monitoring of events • Opening and closing of the point of sale