Benoît Olivier Bastien Steinmann

- Gained hands-on experience in front office operations within a high-end hospitality environment
- Managed guest check-in and check-out, ensuring a smooth and personalized customer experience
- Developed strong client relationship skills through daily interaction with international guests
- Handled daily cash operations, including opening/closing of registers and financial reconciliation
- Took full responsibility of the front office during shifts, independently ensuring smooth operations
- Coordinated daily operations across departments (housekeeping, restaurant, front office) to ensure service continuity
- Managed concierge services and provided tailored recommendations for activities, weddings, and seminars
- Strengthened autonomy, sense of responsibility, and ability to perform under pressure in fast-paced environments

- Gained hands-on experience in front office operations within a high-end hospitality environment
- Managed guest check-in and check-out, ensuring a smooth and personalized customer experience
- Developed strong client relationship skills through daily interaction with international guests
- Handled daily cash operations, including opening/closing of registers and financial reconciliation
- Took full responsibility of the front office during shifts, independently ensuring smooth operations
- Coordinated daily operations across departments (housekeeping, restaurant, front office) to ensure service continuity
- Managed concierge services and provided tailored recommendations for activities, weddings, and seminars
- Strengthened autonomy, sense of responsibility, and ability to perform under pressure in fast-paced environments

Recruit school, sniper soldier, precision and teamwork, mentale endurance, flexibility and adaptability, stress resistance, sniper and self-reliance weeks of eliminatory selection process

Recruit school, sniper soldier, precision and teamwork, mentale endurance, flexibility and adaptability, stress resistance, sniper and self-reliance weeks of eliminatory selection process

Administration, livraison, gestion des stocks (nourriture, papier...)

Administration, livraison, gestion des stocks (nourriture, papier...)

Création de slide PowerPoint, administration, entretient, facture, comptabilité

Création de slide PowerPoint, administration, entretient, facture, comptabilité

service à la clientèle, confection de cocktail, barman