Professional situation
Professional aspiration
- Finance
- Business development
- Luxury Goods
- Real Estate, Brokerage
Professional experiences
Intern in sales and client success
SWIBECO SA , Lausanne
From June 2023 to December 2023
- Conducted client prospecting and onboarded new customers
- Managed customer relationships (CRM)
- Provided analytical support for business development (B2B & B&C)
- Assisted in developing new business by identifying potential customers - optimisation of current sale system
- Conducted research to support business development activities. Fidelity program relied to virtual points
Service line advisor
UBS Switzerland AG , Zürich
From March 2021 to September 2021
-customer service on the phone
-file processing and customer request
-account opening
-claim processing
Retail & vr experience
Comité d'Organisation des Jeux Olympique de la Jeunesse - Lausanne 2020 , Lausanne
From December 2020 to December 2020
-team organization
- welcoming customers at Samsung booth
- guid to different experiences
Coordinator & public relation
Lausanne Hockey Club , Lausanne - Extra
From September 2019 to October 2024
-Hospitality services
-lounge/VIP reception
-customer guide
-special orders
Intern service & reception
Hôtel Royal Savoy Lausanne ***** Suisse , Lausanne - Administrative Internship / Industrial Attachment
From January 2019 to February 2022
-Room service
-Réception
-Service restaurant, banquets
Associations
Degree
Languages
Allemand - Native language
Italien - Fluent
Anglais - Fluent
Espagnol - Notion