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Chiang Dinh Khai Nguyen

CV Chiang Dinh-Khai NGUYEN

25 years

Professional situation

Looking for a job

Professional aspiration

Experience
From 2 to 5 years
Desired salary
Between 40 k and 50 kCHF
Type of contract
Permanent job
Mobility
- Spain
Functions
- Business development
- General Management
- Sales
Sectors
- Hotel - Chain
- Hotel - Independent
- Consulting

Summary

I am a dedicated hospitality business enthusiast graduated with the Bachelor’s Degree of EHL Hospitality Business School and the Advanced Swiss Federal Diploma in International Hospitality Business Management, combining a solid foundation in hospitality operations, marketing and sales, business development and consultancy as well as customer service excellence.

As the Sales Manager at Hotel Palace Berlin, I am responsible for driving business growth by fostering strong client relationships, developing tailored sales strategies, and identifying new opportunities in a highly competitive market to deliver exceptional results while upholding my dedication to luxury and excellence.

I am committed to crafting unforgettable experiences, blending personalized service with the unique charm of the Hotel Palace Berlin. Together, we turn moments into memories, ensuring each stay leaves a lasting impression

--- By going beyond expectations. ---

Professional experiences

Strategic partnership business developer

FACTORIAL , Barcelona - Permanent job

From March 2026 to Today

Sales manager

Hotel Palace Berlin , Berlin - Permanent job

From December 2024 to Today

Consultant

EHL , Lausanne - Limited duration job

From April 2024 to July 2024

Hospitality Consultancy for a UHNW Investor to develop a new global hospitality brand and a flagship ultra-high luxury resort in the North of Bali opening in 2027 including full-service planning of concept, architecture and design, services, organization, operations and financial planning. The initial research was conducted directly on-site in Bali and the acquired plots of land.

Marketing student assistant

EHL , Lausanne

From April 2023 to January 2024

• Managing, planning and creating social media content (Instagram, TikTok, Youtube, LinkedIn etc.)
• Filming and editing of videos
• Coordination of student content

Student council campus passugg

EHL , Lausanne

From February 2023 to February 2024

• Inter-campus communication (Lausanne, Singapore & Passugg)
• Improvement work with EHL Passugg class representatives, EHL Passugg Management and Student Council

Sales & marketing/event & banqueting trainee

SO/ Berlin Das Stue , Berlin

From February 2022 to July 2022

• Plan, manage and execute events
• Advise international clients
• Support in public relations and marketing activities
• House tours

Management trainee food & beverage

GRAND RESORT BAD RAGAZ , Bad ragaz

From June 2021 to November 2021

• Co-founder of the pop-up restaurant "LeftLovers". Powered by Grand Resort Bad Ragaz in partnership with Ruinart - A concept by students at EHL Swiss School of Tourism and Hospitality (SSTH).
• Operations & Marketing Management
• Food & beverage and project management
• Assistance with events and service assignments
• Designing Food & Beverage documents
• Creating reports, statistics, and analyses
• Planning and preparing meetings
• Supporting and implementing projects in collaboration with the Director of Food & Beverage
• Writing and translating menus and menu cards

Pastry trainee

WALDHAUS FLIMS WELLNESS RESORT , Flims

From October 2020 to November 2020

• Daily preparations
• Independant operation of dinner service
• Assistance with banquets

Reservation trainee

WALDHAUS FLIMS WELLNESS RESORT , Flims

From August 2020 to September 2020

• Acceptance of reservations and creation of quotes and confirmations
• Management of options lists and verification of reservation quotes
• Sale of rooms with up-selling and all other offered hotel services
• Room allocation based on existing information and guest preferences (files, reservations)

Front office trainee

WALDHAUS FLIMS WELLNESS RESORT , Flims

From June 2020 to July 2020

• Information, advice, sales, and correspondence in German, English, French
• Receipt and entry of restaurant and transfer reservations
• Operation of the telephone switchboard
• Check-in and check-out
• All routine tasks associated with morning and late shifts
• General concierge activities

Food & beverage trainee

SO/ Berlin Das Stue , Berlin

From March 2019 to July 2019

• Meticulous mise-en-place
• Participation in daily team briefings
• Welcoming, seating, and bidding farewell to guests
• Preparation and assistance during events
• Breakfast, lunch, and dinner service
• Table decoration and setup
• Presentation and serving of dishes to guests
• Professional beverage and wine recommendations
• Handling transactions with our cash register system

Additional training

Bachelor of Science in International Hospitality Management

EHL Hospitality Business School

2023 à 2024

Associations

EHL Student Council

Student Council EHL Campus Passugg

EHL Swiss School of Tourism and Hospitality

Marketing Student Assistant

Degree

2024 – EHL Campus Lausanne – Bachelor of Science in International Hospitality Management
2022 – EHL SSTH – Advanced Federal Diploma of Higher Education in Hospitality Management

Languages

Allemand - Native language

Anglais - Fluent

Français - Intermediate

Vietnamien - Notion

Chinois - Notion

Skills

hospitality management
Revenue Analysis
Revenue Management
Hotel Management
English
French
Luxury Retail Management
Concept Development
Strategic Planning
Business Development
Consulting
Product Design
Project Management
Social Media Marketing
Event Management
Opera Cloud
Microsoft Office
Oracle Hospitality Suite8
Klavier
Hotel- und Gaststättengewerbe
Gästeservice-Management
Englisch
Property Management Systems

Hobbies

  • 08/2005 – 08/2019 Piano student
  • classical music Leo-Borchard-Musikschule
  • Weekly lessons (45 minutes) plus at least 5 hours of practise