Professional experiences
Account sales manager
Le Collectionist by Bonder & Co , Barcelona
From February 2023 to August 2023
- Generated qualified leads, negotiated contracts, and executed sales strategies to acquire and expand new business as part of
the B2B2C team
- Customized sales approaches and property offerings to align with each customer’s unique requirements
- Utilized Hubspot CRM software for efficient management of sales processes, achieving a GBV of €292,000 in six months
- Collaborated with the Concierge and Supply teams to optimize customer experience
Front desk intern
Grupo Quispe , Madrid - Operational Internship
From February 2021 to June 2021
- Led the implementation of CoverManager, a sales and reservations software, reducing no-shows by 45%
- Directly handled and resolved guest complaints in a timely and effective manner
- Conducted pre-shift briefings to delegate tasks and boost the upselling of high-profit menu items
- Recorded payments in the POS system and cross-checked against invoices without errors
- Recorded and managed F&B inventory in G-Stock, a stock control platform
Degree
Languages
Anglais - Fluent
Espagnol - Native language
Français - Intermediate