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Faye Grace Grandon

20 years - Gloucester (01930) United States

Professional situation

Looking for a job

Professional aspiration

Position
Operational Intern
Experience
From 2 to 5 years
Desired salary
Less than 28 kCHF
Type of contract
Operational Internship
Mobility
- unimportant
Functions
- F&B
- Rooms division
Sectors
- Hotel - Chain
- Hotel - Independent

Professional experiences

Lead host

BEAUPORT LLC , Gloucester

From February 2023 to September 2024

Made and managed reservations for parties up to 15 guests, delegated tasks to Co-Hosts, assisted in making of sections and floor plans for service. knowledgeable in all facets of the hotel, across all departments, housekeeping, reservations, bar, kitchen and bellman, in order to ensure effective communication and guest satisfaction for entire stay.

Received Employee of month award for August 2024

Barista / hostess

SUGAR MAGNOLIAS , Gloucester

From October 2022 to January 2023

Maintained hospitality skills in a high-pressure environment, as well as balanced responsibilities between Hosting and Barista, completing complex coffee orders, and assembling To-GO orders while running waitlists and assisting guests

Front end assistant manager

MARKET BASKET , Gloucester

From July 2020 to October 2022

Worked in overseeing and delegating tasks to over 80 employees a day, communicating with customers, department heads and colleagues
to ensure store efficiency and guest satisfaction. Additionally responsible for large amounts of cash reconciliation and product distribution

Degree

-0001 – EHL UGS – BOSC-L
EHL Campus Lausanne – Bachelor of Science in International Hospitality Management

Skills

Hosting
gérer les réservations
Opentable
Professional phone skills
POS System
Communication and leadership skills