Hani Ibrahim Abdelhamid Awad Menessi

Responsible for managing key accounts and developing the sales and marketing strategy for the Middle East and India regions for one of the most luxurious, newly established brands in the Indian Ocean, including developing the pre-opening strategy for JOALI BEING, to open in Q4 2021, and actively assisting in the further expansion of the brand in the Maldives.
Directing the account management and close monitoring of Middle East and India segments from all business sources, with a special emphasis on HNIs and royal families. Develop and implement the segment sales and marketing strategy, prepare the annual budget for the regions, and ensure operational accuracy up to market standards while maintaining brands image, products, and services. Excellent ability to work with colleagues in different regions as well as on properties, effective communication skills with stakeholders and corporate office, and strong relationship with the owning company representatives.
Selected Contributions:
• Overachieved budget for 2021 and 2022 for the respective geo-sources by 15% and 12% respectively.
• Increased contracted partners by 50% for Indian market and by 30% for the Middle East market and leveraged MPI for both respectively.

Monitored production of assigned accounts, executed corporate programmes to attain profitability, and participated in trade shows, sales blitz, and workshops in assigned markets.
Gained comprehensive knowledge during key account management on an assigned account while assuring company’s targets. Ensured regularity of assigned GCC accounts and achievement of personal targets within increasing fair market share versus competitor set. Managed completion of all FIT contract’s solicitations in compliance with budgeted guidelines. Co-ordinated with colleagues to build strong relationships across the diverse spectrum. Optimised valid call objectives and relevant action plans for each key account/prospect within timelines.
Selected Contributions:
• Generated a holiday calendar for GCC as well as supported DOSM/DOS in planning, development, and implementation of promotional strategies and marketing plans.
• Participated in forecasting by implementing key assumptions and market intelligence.
• Strengthened sales and revenue stream by increasing contribution of Qatar market up to 13% in 2017.
Participated as an active member of cluster sales team based in Dubai, in charge of the GCC, Levant & North Africa markets, and promoted 3, 4, and 5* portfolios, including Address Hotels and Resorts/VIDA Hotels and Resorts/ROVE and Armani Hotel Dubai.
Selected Contributions:
• Increased client retention and business productivity by selling all facets of hotel and providing oral and written services to all potential clients.
• Performed exceptional services to enhance Kuwait and Egypt market contribution by 12% and 27% YTD respectively for Emaar Hospitality Group of 14 hotels in 2018.
• Optimised and enhanced revenue by managing sales strategies of the cluster while generating the desired results in bookings.

- Analysed competitors’ sales/promotion efforts and interacted with individuals outside the hotel, including clients, convention bureaus, government entities, and members of communities of several areas.
- Led entrepreneurial sales and marketing activities and identified new potential markets by reviewing government statistics.
- Provided effective turnover to event management processes through strong analytical abilities.
- Developed positive relationships with key partners by setting strategic goals and executing effective sales calls, entertainment, FAM trips, and trade shows. Collaborated with off-property sales channels to ensure the alignment with sales efforts.

Selected Contributions:

- Delivered seamless financial operations that target success of 5 hotels in Bahrain and Kuwait by supporting sales and marketing groups across the region.
- Increased occupancy of Bahrain hotels with 15% of which caused an increase of ADR by 6%
- Increased occupancy of Kuwait hotels with 18% of which increased the ADR with 8%

- Conducted daily visits to Saudi Arabia’s Eastern Province to analyze demand, discuss potential business opportunities with clients and review business modules to reach innovative, incremental solutions tailor-made to each corporate account.
- Regularly reviewed government statistics, visible trends, and market demands of visitors to the region, to pass this information on to the Sales & Marketing department.
- Participated in Travel/Road Shows for the company and major accounts, including Aramco, Sabic, etc.
- Participated in the yearly budget submission by analyzing market demand/supply for the region, upcoming events and other potential business, and the performance of competitor hotels.

Selected Contributions:

- Exceeded individual targets by 12%.

- Generated new accounts from various company and industry events while maintaining close business relationships with existing partners by creating turnkey solutions to meet individual client needs.
- Responsible for monthly marketing operations and regular reporting; conducted market analysis and developed product marketing initiatives for increased profitability, including the execution of direct mail marketing.