IC

Ismail Chaoui

CV_Ismail_Chaoui

Marrakech (40000) Morocco

Professional situation

Looking for a job

Professional aspiration

Experience
From 0 to 2 years
Desired salary
Non-specified
Type of contract
Graduate Internship
Mobility
- United Arab Emirates
Functions
- Business development
- Finance
- Revenue Management
Sectors
- Banking, Finance
- Real Estate, Brokerage
- Hotel - Chain

Professional experiences

F&b student assistant

EHL , Lausanne - Limited duration job

From March 2024 to Today

To work during the weekends at the fast food of the school with
schoolmates to gain experience and autonomy.
Do extras in events.

F&b intern

Beau-Rivage Geneva , Genève

From August 2022 to February 2023

Learned how to make cocktails and signature cocktails.
Learned the appropriate body language when taking orders and
serving customers.
Made sure the customers were having the best experience by,
inter alia, clearing the table fully or partially whenever necessary.
I made sure to manage my room sometimes full of customers in
the gondolas or at the bar.

Front office intern

Casa Angelina , Praiano - Curricular internships (operational)

From June 2019 to August 2019

Received bookings from customers via booking platforms as well as
the hotel’s website.
Escorted guests to their rooms making sure that everything is in order.
Answered and forwarded phone calls from customers to the relevant
team.

Additional training

LVMH Inside Certificate

LVMH

0000 à Today

Learned about the LVMH ecosystem, the fundamentals of the luxury industry, and its key
challenges, with a specialisation in creating, branding, retail & customer experience

Degree

2026 – EHL Campus Lausanne – Bachelor of Science in International Hospitality Management
-0001 – EHL UGS – BOSC-L

Languages

Anglais - Fluent

Arabe - Native language

Français - Fluent

Espagnol - Intermediate

Skills

creativity
Attention to details
communication skills
MS Office PowerPoint Excel Word
Financial and administrative management
Audit • Contrôle des coûts
Accounting, Macroeconomics, Statistics,
Accueil de la clientèle
English (fluent)
Customer Experience
guest satisfaction
Organizational skills
Hospitality culture, Service quality
Communication

Hobbies

  • I grew up in Morocco
  • I love traveling and learning about new cultures
  • I am a football and watch passionate. I am looking for an internship in finance hospitality. I can start my internship in the second week of July 2024 for a duration of 24 weeks.