Professional situation
Professional aspiration
- Marketing
- General Management
- Marketing, Communication, Advertising, PR
- Tourist Office, Travel Agency, Tour Operator
Summary
I have a background in luxury hospitality, including an internship at the Japanese restaurant in The Chedi, where I developed strong customer service and attention to detail. I manage two Airbnb properties, gaining hands-on experience in communication, digital tools, and problem-solving. I'm now focused on growing in digital marketing, with a keen interest in data analysis and customer behavior.
Professional experiences
Waitress
THE CHEDI ANDERMATT , Andermatt - Operational Internship
From February 2024 to August 2024
Assisted in delivering dining experiences in a luxury Japanese restaurant setting. Developed strong skills in guest relations, attention to detail, and high-end service standards. Responsibilities included:
Providing attentive and discreet service in alignment with 2-star Michelin standards and The Chedi’s five-star standards.
Supporting seamless coordination between kitchen and service staff to ensure timely, accurate service.
Setting up and maintaining a clean and elegant dining environment.
Anticipating guest needs and offering tailored recommendations with deep menu knowledge.
Upholding brand values of cultural hospitality, precision, and excellence under pressure.
Administrative assistant
LA CENTRALE DE COMPENSATION CDC , Genève
From April 2021 to December 2021
Analyze the rights to current benefits by carrying out automatic
revisions. Write related letters in German and French. Have a sense of
responsibility and be able to take initiative.
Waitress
La terrasse fleurie , Divonne-les-bains
From April 2019 to August 2019
Answering customer questions and recommendations and taking orders.
Fast and clear communication of orders to kitchen staff.
Degree
Languages
Français - Native language
Allemand - Fluent
Anglais - Fluent