profile photo of a member

Laura Grassi

CV Laura Fabienne Grassi

25 years - Binningen (4102) Switzerland

Professional situation

Professionally fulfilled

Professional experiences

Client experience ambassador

CARTIER , Zurich - Permanent job

From February 2025 to Today

E-commerce operations coordinator

CARTIER , Amsterdam - Limited duration job

From October 2024 to January 2025

Boutique/sales assistant

CARTIER , Zurich - Graduate Internship

From April 2024 to September 2024

Charter sales assistant

SIMPLY JET SA , Lausanne

From July 2022 to January 2023

Simply Jet is an on-demand charter brokerage company, based in Lausanne, Switzerland.

As an integral part of our young and dynamic team, your main role will be to build a client database, through prospection and incoming requests, and accompany them throughout their private jet booking process, from a reservation inquiry up to the flight itself. This includes several contacts with the clients, sourcing aircraft and negotiations with our providers, arranging requests for the flight and keeping the client updated on every aspect.

President of the hockey committee

EHL Wolves - Hockey Committee

From January 2022 to July 2022

Head of human resources

EHL Wolves Hockey Club

From October 2021 to January 2022

Food and beverage server

Private Chefs, placements + catering around the world , Wagenhausen - Permanent job

From August 2021 to April 2024

F&B Server for Catering events, paid for hours worked

Hostess

staff.ch

From August 2021 to January 2022

Food and beverage server and housekeeping supervisor

Relais & Chateau WEISSENHAUS GRAND VILLAGE RESORT & SPA AM MEER , Weissenhaus - Operational Internship

From September 2020 to December 2020

Assist the Housekeeping Team as a Supervisor on their daily operations
Assist and lead the Breakfast set up in the different restaurants in the hotel, prepare beverages and be responsible for service stations and clients

Food and beverage sales assistant

MARCHE INTERNATIONAL AG

From March 2019 to October 2019

F&b runner and sales assistant

MOVENPICK BRASSERIE BASELSTAB , Basel - Permanent job

From March 2019 to January 2020

Co-founder of a start-up project

YES (Young Enterprise Switzerland)

From August 2016 to August 2017

Additionals trainings

Certification in Hotel Industry Analytics

2022 à 2022

The Certification in Hotel Industry Analytics is the leading certification in hotel business analytics. Recognition provides evidence of a thorough knowledge of the foundational metrics, definitions, formulas and methodologies that are used by the hotel industry. Having the designation demonstrates an ability to analyze various types of hotel industry data and make strategic inferences based upon that analysis. Certification also confirms a comprehensive understanding of benchmarking and performance reports that are used by the lodging industry. The CHIA certification has been received by over 20,000 students, professors and industry professionals. It has been recognized by the American Hotel & Lodging Association, the Hospitality Financial & Technology Professionals Association, the Institute of Hospitality, the International Council of Hotel, Restaurant, and Institutional Education, and the Pacific Asia Travel Association.

Harvard Manage Mentor

Harvard

2021 à 2021

Certifications in Persuading Others and Presentation Skills

Inside LVMH Certificate

2023 à 2023

Associations

EHL Wolves Hockey Club

President

EHL Wolves Hockey Club

Head of HR

EHL GradTrip

Travel Agent

EHL

Various Volunteering Activity for Events

Degree

2024 – EHL Campus Lausanne – Bachelor of Science in International Hospitality Management

Languages

Allemand - Native language

Anglais - Fluent

Français - Intermediate

Italien - Notion

Espagnol - Notion

Skills

Long working hours
Independence
multi tasking
Sales
Warm Calling
Prospecting
Cold calling
resilience
Adaptability, solution-driven
project coordination
Leadership
Communcation
Time management
Flexbility
Creativity and Innovation
Working under pressure
Critical Thinking
CHIA
Luxury goods and services
SAP
Zendesk

Hobbies

  • Cooking
  • Reading
  • Sports
  • Travelling