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Lenart Gruskovnjak

Professional situation

Professionally fulfilled

Professional aspiration

Experience
Not specified
Desired salary
Not specified

Summary

Graduate from Bachelor in International Hospitality Management at EHL Hospitality Business School, currently working as a Service Manager at UBS and studying for a Master’s degree in International Financial Management at HSLU. Also has operational work experience in Four Point by Sheraton in Ljubljana and Four Season Hotel London at Park Lane, as well as administrative experience in Heima and Diseo Inc.

Professional experiences

Service manager

UBS

Since 2. february 2025

After over two years in the Junior Allrounder Academy I am continuing as part of the Transformation Operations team. The main focus of my new role is supporting our Investment Reporting and Accounting service, helping maintain its stability, improve and automize processes, and help with integration efforts. The other two services I support are Client Servicing Management where I provide monthly performance reports, and CAIP reporting. I am also part of part of projects that extend to other services, mainly focusing on automatization.

Junior allrounder academy

UBS

From October 2022 to February 2025

Part of a talent development program in the Global Wealth Management department. Completed rotations in: 1. Notifications - Corporate Actions & Income Processing - gathered and organized data from Swifts - coordinated with custodians and offshore teams - worked on projects and process improvement 2. Risk & Transformation - Investment Reporting & Tax Services - lead project to create overview of skills and processes within the department - worked on project to create overview of risks for teams 3. Outbound Asset Transfers - in charge of transfer of different asset types in internal and outbound transfers - in contact with Front Office to deliver the best client experience to the clients - communicated with custodians to facilitate more complex transfers 4. Partner Interface: - lead a project providing digital solution to Front Office improving client experience - supported team on a variety of other projects - presented progress and updates in different meetings - managed stakeholders - designed a training website for Front Office 5. Transformation Operations - supporting service owner of Investment Accounting and Reporting - supporting service owner of Client Service Management - leading my own projects for both topics - helping the integration effort for both services

Gold student ambassador

ECOLE HOTELIERE DE LAUSANNE

From September 2021 to June 2022

Supporting the Ambassador team by taking part in motivational day activities including group work and interviews as well as training new ambassadors.

Intern

DISEO Inc.

From April 2021 to July 2021

DISEO is a Swiss startup developing a new revolutionary social media ecosystem that is decentralised, will be democratised, and enables users to effectively control their data. We believe user’s data rights are human rights. The interconnected ecosystem also allows users to share their data with advertisers, brands, sellers, etc., and get compensated for their engagement. As an intern I helped with market research, marketing, on-boarding of users, update of presentations for different industries, and business development.

Intern

Heima

From February 2021 to April 2021

Heima is a hospitality startup based in Ticino. With sustainable modular cabins and great service, they aim to provide the best hospitality experience in remote locations around the world. As an intern I assisted the founders with market and competition research. I was also part of business development and marketing.

Intern in room service

FOUR SEASONS HOTELS AND RESORTS

From February 2019 to August 2019

I worked as a server and minibar attendant. I was in charge of delivering and serving food, as well as replenishing and charging the minibar. I was also in charge of amenities, preparing new ones and refreshing the ones in the rooms. I also helped in the Banqueting Department with set-up and service.

Additional training

MSc International Financial Management

HSLU - Major in Corporate Finance

2025 à 2027

HSLU's Master's programme in International Finance is the gateway to the finance world and international companies. The school offers an excellent education by preparing its graduates to excel in all areas relevant to becoming future leaders. The international career enhancement, the international accreditations, and the flexible study mode are the key differentiators of this finance degree. By obtaining this degree, the graduates are prepared to:
- design, support, manage and audit all finance, management accounting and financial accounting related systems, while globally cooperating with suppliers, partners, workforces, peers, executives, and customers
- productively handle an organization’s complexity in a dynamic environment, even when faced with insufficient or uncertain information
- manage systems, processes, and transactions with their skills in tackling complex matters
develop context-specific solutions based on academically rigorous and practically approved methods

Degree

2022 – EHL Campus Lausanne – Bachelor of Science in International Hospitality Management

Languages

Allemand - Fluent

Anglais - Fluent

Serbo-croate - Intermediate

Slovène - Native language

Skills

Financial Management
Process Improvement
Business Process Automation
Bank Operations