profile photo of a member

Luke Christopher Bennett

Luke Bennett CV

LAUSANNE (1000) Switzerland

Professional situation

Interested in receiving recruitment information

Professional aspiration

Experience
From 2 to 5 years
Desired salary
Between 28 k and 35 kCHF
Type of contract
Summer job, Extra, EHL Student Association
Mobility
- unimportant
Functions
- Rooms division
- Operations
- Finance
Sectors
- Hotel - Chain
- Cruise Lines
- Real Estate, Brokerage

Summary

I am a hospitality professional and current student at EHL Hospitality Business School, with experience across Rooms Division, F&B management, and service quality design. My operational background has given me a deep appreciation for how thoughtful service, efficient processes, and strong team culture shape the guest experience. Building on this foundation, I am expanding my expertise into finance and asset‑focused decision‑making to better understand how strategic choices influence long‑term hotel performance.
Inspired by the power of hospitality to bring people together and create unforgettable experiences, my ultimate goal is to contribute to a dynamic hotel environment where every detail elevates the guest journey.
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Ich bin Hospitality‑Fachkraft und derzeit Student an der EHL Hospitality Business School, mit Erfahrung in Rooms Division, F&B‑Management und Service‑Quality‑Design. Durch meine operative Tätigkeit habe ich ein tiefes Verständnis dafür entwickelt, wie durchdachter Service, effiziente Abläufe und eine starke Teamkultur das Gästeerlebnis prägen. Auf dieser Grundlage erweitere ich meine Kompetenzen in den Bereichen Finanzen und Asset‑orientierte Entscheidungsfindung, um besser zu verstehen, wie strategische Maßnahmen die langfristige Performance eines Hotels beeinflussen.
Inspiriert von der Kraft der Gastfreundschaft, Menschen zusammenzubringen und unvergessliche Erlebnisse zu schaffen, ist es mein Ziel, zu einem dynamischen Hotelumfeld beizutragen, in dem jedes Detail die Guest Journey auf ein höheres Niveau hebt.
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Je suis un professionnel de l’hôtellerie et étudiant à l’EHL Hospitality Business School, avec une expérience en Rooms Division, en gestion F&B et en conception de la qualité de service. Mon parcours opérationnel m’a permis de comprendre en profondeur comment un service réfléchi, des processus efficaces et une culture d’équipe solide façonnent l’expérience client. Sur cette base, je développe aujourd’hui mes compétences en finance et en prise de décision axée sur la valeur des actifs, afin de mieux saisir l’impact des choix stratégiques sur la performance à long terme des hôtels.
Inspiré par la capacité de l’hospitalité à rassembler les gens et à créer des expériences inoubliables, mon objectif est de contribuer à un environnement hôtelier dynamique où chaque détail élève le parcours client.

Professional experiences

Hospitality intern

Planhotel Hospitality Group - Resorts, Hotels and Spa , Mombasa - Operational Internship

From February 2025 to August 2025

Welcomed and assisted guests with inquiries, check-ins, and dining experiences, ensuring a warm and seamless arrival process.
Monitored and tracked guest satisfaction through quality checks, proactively addressing service enhancements.
Key Achievements:
Managed evening housekeeping operations, overseeing service execution and guest satisfaction.
Collaborated with the restaurant management to refine service standards during high occupancy, providing hands-on training to Swiss standards.
Spearheaded the service design for a fine-dining concept to represent Hungary and the Embassy of Hungary.
Sold and managed events, driving 160,000 CHF of revenue in a month
Performed as a key player in managing an international military event with 20 countries from 4 continents present.

Server

Invited , Trophy club

From May 2024 to September 2024

Delivered attentive food & beverage service in a high-volume pool environment, ensuring member satisfaction.

Organized and supported special events on Labor Day and President’s Day weekends.

Built strong member connections, consistently generating $1,200+ in daily sales through upselling and personalized service.

Coordinated with team members to maintain smooth poolside operations and timely service delivery.

Volunteer equipment assistant

United Football League (UFL) , San antonio

From March 2024 to May 2024

Collaborated with professional equipment staff to support daily operations and ensure team readiness on game days.

Assisted with the preparation, organization, and maintenance of athletic equipment to meet professional standards.

Contributed to the consistency of operational workflows, helping streamline behind-the-scenes logistics.

Supported initiatives to strengthen the team’s public presence and reinforce a positive professional image.

Head equipment manager

Carroll Senior High School , Southlake

From April 2022 to January 2024

Founded and developed the Head Equipment Manager role, established specifically in recognition of performance and leadership.

Directed operations for athletic equipment, supporting coaching staff and the football/athletic program.

Implemented an inventory control system managing equipment valued at over $500,000, improving accountability and efficiency.

Led and trained a student team of 5+, creating a sustainable framework for future managers.

Standardized workflows and procedures, ensuring consistency across practices and high-profile games.

Attendant outside services

ClubCorp , Southlake

From December 2021 to September 2024

Managed golf cart fleet operations, ensuring professional presentation and readiness for members.

Implemented a cart rotation program to improve equipment reliability and extend fleet lifespan.

Supported daily golf operations, enhancing member experience through responsive and professional service.

Football equipment manager

Carroll Senior High School

From August 2020 to April 2022

Coordinated with coaching staff to ensure operational consistency, gameday readiness, and player-public view.

Degree

-0001 – EHL UGS – BOSC-L
EHL Campus Lausanne – Bachelor of Science in International Hospitality Management

Languages

Anglais - Native language

Français - Notion

Allemand - Notion

Skills

Point of Sale (POS) Systems
Customer Service Management
Communication
Podium
Sports Management
Google Drive
Google Docs
Google Calendar
Management
Logistics Management
Customer Service
Team Leadership
Equipment Management
Driving
Auto Detailing

Hobbies

  • Precision Shooting Sports
  • Biking
  • Skiing