Summary
I am currently a student at EHL, seeking a 6-month internship starting from February 24. My experience at Hôtel de la Couronne has provided me with valuable insights into the hospitality industry, and I am now eager to broaden my knowledge by exploring other areas. I am particularly interested in a guest relations internship to further enhance my skills and contribute effectively to a dynamic team. I am also open to rotating positions or considering other opportunities during the internship, as I am highly motivated to learn and grow within the sector.
Professional experiences
Receptionist
Hôtel de la Couronne - Morges , Morges - Limited duration job
From March 2024 to August 2024
Welcomed guests professionally, managing check-in and check-out procedures to ensure a smooth experience.
Closed the cash register at the end of the day and prepared the daily report for the following day, ensuring accurate accounting.
Inspected rooms after housekeeping to guarantee quality and proper arrangement.
Served breakfast in a buffet style, ensuring prompt and courteous service to enhance guest satisfaction.
Proactively interacted with guests to address their needs, resolve issues, and improve their overall experience at the hotel.
Office clerk
Syselcom Mutuelle Informatique SA - SyselCloud , Lausanne
From August 2022 to August 2022
Additional training
Maturité Fédérale
Gymnase de Morges
0000 à Today
Degree
Languages
Français - Native language
Anglais - Fluent
Russe - Intermediate
Allemand - Intermediate
Skills
Hobbies
- Sports
- Voyages