Professional experiences
Human resource generalist
MARRIOTT INTERNATIONAL , Houston
From April 2023 to Today
Academic business student consultant
Ronald Mcdonald House Charities , Houston - Graduate Internship
From September 2021 to October 2022
• Analyzed internal communications, strengths and weaknesses for the local chapter
• Conducted interviews with current NPO partners and donors on effective strategies
• Scouted potential partners for the local chapter
• Analyzed social media marketing and developed strategy recommendations for the chapter
Rooms operations mit
SWISSOTEL LIMA , Lima - Operational Internship
From August 2019 to August 2020
• Crossed trained multiple areas in rooms division department MIT
• Provide fluent English translations in multiple areas of the hotel
Front Desk Associate
• Performed guest check-in & checkouts via Opera
• Ensured guest transactions & payments were concise
• Registered guest rooms & reservations for international guests & groups
Executive Lounge Associate
• Ensured Swiss service standards were met during guest interactions
• Handled and managed food service during scheduled times in the lounge
Concierge
• Provided recommendations for various restaurants & tours across Peru in both English & Spanish
• Handled and ensured all guest requests were met with Swiss service
• Assisted and booked tours for individual guests or entire groups across Lima and Peru
• Booked reservations in world class restaurants across Lima at the guest’s request
• Connected with high-end guests and celebrities to ensure their stay was memorable
Summer intern
JW MARRIOTT HOTEL LIMA , Lima - Operational Internship
From July 2018 to August 2018
• Ensured Marriott standards were met as an Executive Lounge attendant
• Shadowed & assisted supervisors in the guest relation & housekeeping department
Manager on duty
Passion Vines , Egg harbor township - Permanent job
From September 2016 to June 2021
• Trained & mentored teammates to ensure productivity and service quality
• Promoted the selling of various products & merchandise to customers to increase sales
• Prepared & conducted food and craft beer purchase orders for the entire store based on customer demands & tends
• Maintained inventory management for both Passion Vines stores to ensure we were consisted
• Checked-in & managed deliveries from our store suppliers to ensure the store received the products ordered
Degree
Languages
Anglais - Native language
Espagnol - Native language
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