Ornella Mattio

- Creation of digital sales catalogs using PowerPoint, data entry in Excel, data extraction through Pivot Tables, monitoring workflow using Outlook and other software, tracking order reception - Report writing, supporting managers and sales teams

- Implement measures based on recommendations of key stakeholders - Develop and implement a communication plan about the core activities of the Team for a broad internal audience - Perform an analysis of the R&D academic collaboration portfolio and identify opportunities for new alliances in strong alignment with R&D priorities

- Providing customized assistance to clients during exhibitions and sales - Adhering to demanding customer service standards - Handling highly valuable goods

- Analysing reports and follow-up of sales objectives. - Identifying the best-sellers and developing pushing methods for low-sales articles - Organisation of events (weddings, companies gatherings)

- Analysing the performance of top-selling items - Managing and follow-up on clients’ orders conformity control of customer orders - Check-up of partners' pricing strategy and customer’s file follow-up and update - Organising collections transports for showrooms, trunk shows and pre-selling - Compiling and analysing the profitability reports

- Organising conferences and creating networking by linking students with companies - Designing conference themes, promotion and communication of events - Dealing with prestigious companies such as Rothschild Bank, Breitling, Audemars Piguet, HVS, KPMG

- Personalising experiences for luxury high-demanding clientele, paying attention to details - Identify the guests’ needs and anticipate them - Creating a customer-based culture being part of the re-opening team: understating of a new service’s design and higher sales objectives

- Delivering quality and continuous service - Making additional sales - Developing versatility and soft skills