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Pauline Charlotte Manon Pauline Bertschmann

Professional experiences

Restaurant employee

HOLY COW! GOURMET BURGER COMPANY SA , Lausanne - Limited duration job

From November 2024 to Today

Managed daily restaurant operations including stock control, cash register handling, and high-quality
customer service. Coordinated table service and deliveries while ensuring smooth closing procedures.
Gained strong experience in multitasking and stress management in a fast-paced environment.

Receptionnist and housekeeper

CASTILLE PARIS - STARHOTELS COLLEZIONE , Paris - Operational Internship

From February 2023 to August 2024

Welcomed guests and showed them to their rooms with a friendly and helpful attitude. Solved problems and
answered complaints quickly to keep guests happy. Checked that rooms were clean and everything worked
well, making sure each stay was comfortable and pleasant.

Barista and waitress

Inglewood , Sion - Limited duration job

From June 2021 to July 2022

Prepared and served hot and cold drinks with attention to detail and customer preferences. Handled
payments and transactions efficiently, always ensuring fast and friendly service

Additional training

Maturité Gymnasiale

Collège Claparède - Anglais

2016 à 2020

Degree

-0001 – EHL UGS – BOSC-L

Languages

Français - Native language

Anglais - Fluent

Allemand - Intermediate

Espagnol - Intermediate

Skills

Team work
Communication
Adaptability
Problem Solving Under Pressure
Excel
Financial Accounting
Guest Experience
Data Analysis
Stress and time management
team work

Hobbies

  • Sport
  • Music
  • Travel