Professional situation
Professional aspiration
- F&B
- Other
- Restaurant - Chain
- Other sectors
Professional experiences
Chief of staff to the ceo, middle east, africa & asia-pacific
ACCOR
From August 2023 to September 2024
Focus on driving strategic initiatives and cross-functional projects in the Middle East, Africa, and the Asia-Pacific region while working closely with members of the CEO's Executive Committee to enhance overall operational efficiency across Premium, Midscale and Economy brands.
Assistant to chief of staff to the ceo
ACCOR
From June 2023 to July 2023
Academic business project consultant
L’OCCITANE Group
From September 2021 to July 2022
• Developed a new communication plan based on employee surveys and senior management interviews, addressing cultural and hierarchical communication gaps across EMEA.
• Conducted mixed-method research and used PERT and Gantt charts to identify stakeholders, plan deliverables, and ensure effective project execution across EMEA, APAC, and Americas.
• Delivered region-specific recommendations and implementation plans, in alignment with the company’s mission and strategic goals.
Cluster operations manager
Ambica, Reliance & 7-Hills (Bars and Restaurants)
From February 2020 to August 2021
• Advocated for local alcohol trade unions and collaborated with state-level government representatives to implement post-lockdown measures, ensuring compliance and smooth operations.
• Identified gaps and implemented strategies for new food menu, pricing, and structural redesign to meet market trends.
• Spearheaded the transition of food operations from outsourcing to in-house services during the COVID-19 crisis, resulting in a 23% revenue increase during restrictions and 37% growth post-restrictions.
• Monitored daily operations, recruitment and training, safety and sanitation standards, valet and security as well as financial statements.
Restaurant co-founder
N2 Lounge & Sports Bar | Bamboo Street Pub
From July 2018 to August 2019
• Conceptualized and launched a new sports bar and redeveloped a pub within a modest budget of $120,000 in an upscale market.
• Market research involved studying the location, competition, restaurant’s clientele, obtaining of required licenses, investigating the pub’s reputation in the locality.
• Developed the business plan and curated the menu offerings with a target food cost percentage of 22%.
• Created various branding materials, including place mats, logos, menus, packaging, and flyers, for use in both print and social media marketing campaigns.
• Managed cross-functional teams, including culinary, marketing & events, to ensure successful execution of new concepts.
• Monitored quality checks of equipment and pantry, evaluation of restaurant staff, and P&L performance.
• Built strong relationships with customers and business contacts, creating a committed clientele, and generating positive online reviews.
Lead project manager
Ambica Banquet Hall
From May 2017 to June 2018
• Performed competitive analysis and analyzed demand generators in an UNWTO recognized tourism village.
• Obtained the necessary licenses to convert farmland into commercial land and supervised sub-contractors to complete the construction in a record time of 80 days.
• Planned and organized catering functions of varying sizes and liaised with vendors and customers.
• Managed teams of chefs and catering assistants; hired, trained & created staff rosters.
• Managed inventory and ordered supplies from vendors at competitive prices.
• Implemented new culinary techniques resulting in positive customer feedback and a 12% reduction in food waste.
Degree
Skills
Hobbies
- Food and Beverage
- Blogging