Salomé Mauricette Josette Claudine Halfon

Selected to collaborate with Moncler on strategic campus initiatives.
Contributed to the promotion of the Moncler Retail Graduate Program and co-organized the first “A Day with Moncler” on campus, including workshops, panel discussions, and brand immersion activities.

As part of a 9-week Senior Business Project at EHL, I collaborated with a team of 5 students and Educalis to develop an innovative lifestyle concierge concept for adults aged 65 and above. The mission aimed to enhance seniors’ quality of life, preserve their dignity, and provide personalized and reliable support tailored to their daily needs.

• Conducted 150+ field interviews with seniors, caregivers, and industry experts to identify key needs and opportunities.
• Defined the strategic positioning and value proposition of Educalis Silver.
• Designed the service offering, membership packages, and customer journey.
• Developed the operational framework, including the dedicated Lifestyle Butler concept.
• Built the business model and financial projections.
• Developed the go-to-market strategy and launch roadmap.
• Identified and selected key partners and service providers.
• Created communication materials and implementation recommendations.

Deliverables:
• Produced and presented a comprehensive 180+ page strategic report.
• Delivered a complete business model, customer journey, operational framework, go-to-market strategy, financial projections, and marketing recommendations.

• Selected to collaborate with Moncler on strategic campus initiatives at EHL

• Promoted the Moncler Retail Graduate Program through the creation of visual materials displayed across campus (TV screens, EHL Instagram account, printed posters)

• Supported the HR team during the EHL Career Fair and answered students’ questions regarding career opportunities and the Retail Graduate Program

• Coordinated the visit of Moncler employees on campus

• Contributed to strengthening employer branding and student engagement

- Processed and tracked 200+ promotional item orders in SAP and Ivalua Buyer for Rolex-sponsored events and subsidiaries worldwide.
- Managed delivery notes, international and domestic transport orders, and monitored product returns.
- Collaborated cross-functionally with Hospitality, Sponsorship, and logistic teams to support 100+ events.
- Updated and maintained the department’s CRM system, improving data accuracy and reporting efficiency for a user base of 30+ team members.
- Conducted a project analyzing the ecological impact of the Rolex Promotions department (2023–2024), proposed solutions, and presented findings to management.
- Designed 5+ mood boards and creative brainstorming supports with the design team, contributing to the development of new promotional concepts.

• Processed and tracked 200+ promotional item orders in SAP and Ivalua Buyer for Rolex-sponsored events and subsidiaries worldwide.

• Managed delivery notes, international and domestic transport orders, and monitored product returns.

• Collaborated cross-functionally with Hospitality, Sponsorship, and logistic teams to support 100+ events.

• Updated and maintained the department’s CRM system, improving data accuracy and reporting efficiency for a user base of 30+ team members.

• Conducted a project analyzing the ecological impact of the Rolex Promotions department (2023–2024), proposed solutions, and presented findings to management.

• Designed 5+ mood boards and creative brainstorming supports with the design team, contributing to the development of new promotional concepts.

• Contributed to the organization of the 2024
Fashion Show, the largest student-run event at EHL.

• Coordinated artists and managed performance logistics, collaborating with committee members to ensure the event’s success.

Facilitate a seamless guest experience at exclusive events, assisting and managing requests for 100+ participants.

Six-month operational internship in a prestigious four-star boutique hotel in Paris. Treat guests with courtesy and quickly process their requests. Manage check-ins, check-outs, and do the till, as well as billing and handling customer complaints. Process janitorial requests. Ensure shifts alone at the reception. Train new employees. Develop new business strategies.

• Welcomed international guests and managed check-in/out operations in a 42-room luxury boutique hotel.

• Handled billing, cash registers, and resolved guest complaints, ensuring 4 Stars service standards.

• Coordinated concierge requests (transport, reservations, guest experiences) to personalize stays.

• Supervised reception shifts and trained new employees, improving team efficiency.

• Co-ordinated commercial strategies, reinforcing the hotel’s positioning within Preferred Hotels & Resorts.

• Provided customer service and operated cash registers in a high-volume retail environment.

• Adapted to fast-paced store operations, assisting hundreds of customers daily as part of a large sales team.