Timothy Stöckli

Oversee front desk operations, guest relations, and housekeeping coordination to ensure high standards of service.
Manage financial administration, including bill payments and digital accounting system implementation.
Implement system enhancements such as digitalizing the wine inventory, transitioning guest booklets to QR codes, and developing a spreadsheet-based HR overview.
Assist with HR processes, including job application review, contract preparation, and onboarding new employees.
Facilitate communication between management and staff, improving employee performance and guest satisfaction.

Assist in the maintenance of the Client Relationship Management (CRM) and the global Management Information System (MIS). Provide first-level support to users of the above tools. Participate in service delivery and project planning (stakeholder engagement analysis, testing). Ad hoc analysis using SAP Business Objects. Manage information input for monthly management and business reports.

Service in the Bistro and Gourmet restaurant

Casa Caminada & Schloss Schauenstein by Andreas Caminada
Breakfast and lunch service in the Casa Caminada, including check-in / out, responsible for opening
and closing of the restaurant. Dinner service in 3* and 19 G&M Schloss Schauenstein

Preparatory year: practical workshops in fine dining cuisine & restaurant, events: management and operations, catering, international cuisine, pastry making, bakery making, R&D design lab, bar and restaurant outlets, mixology, stewarding, enology and beverage science, housekeeping, and front office. Theory classes in F&B management, rooms division & spa operations, fundamentals of sustainable business, applied mathematics & Excel for business hospitality management.

Check-in / out, coordinating the housekeeping team and 1* Michelin restaurant, daily statements &
cash balance, training of new reception staff, MS Office experience

Office and warehouse work, including designing and adjusting seasonal price lists and flyers, marketing, packing and preparations for delicatessen deliveries. Any tasks from the general manager.

Swiss Army Special Forces (KSK)
11-week selection testing of extreme mental and physical resilience, accuracy and efficiency under
high pressure, leadership, planning, time management, group teamwork (5-25PAX)