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Tsz Lok Poon

22 years

Professional situation

Looking for a job

Professional aspiration

Experience
From 0 to 2 years
Desired salary
Between 28 k and 35 kCHF
Type of contract
Management Training Program (MIT), Graduate Internship
Mobility
- Hong Kong SAR China
Functions
- Business development
- General Management
- Events
Sectors
- Hotel - Chain
- Event Management
- Marketing, Communication, Advertising, PR

Summary

A highly organized and multilingual hotelier with hands-on experience in Hong Kong, Singapore, and Kyoto. Equipped with outstanding adaptability, multitasking, time management, and problem-solving skills. Collaborative team spirit and dynamic work ethic are recognized. Possess high standard communication skills.

Professional experiences

Gold student ambassador

EHL

Since 2. november 2025

Head of community

Young Hospitality Summit (YHS)

Since 2. july 2025

Apec intern, rooms, quality & spa

MARRIOTT INTERNATIONAL - SINGAPORE - Administrative Internship / Industrial Attachment

From February 2025 to July 2025

Contributed to regional initiatives impacting 600+ hotels, such as the Pre-Arrival Planning Toolkit and Sustainability Certifications Tracker.
Completed 15+ regional decks across Quality, Guest Experience, Spa, and Sustainability using Medallia, Tableau, and Excel.
Conducted deep dive analysis on 7 underperforming properties and 1 challenged brand, identified root causes for operational gaps.
Demonstrated strong communication skills by regularly reporting to 4 directors within the Continent Lodging Services department, effectively managing diverse tasks and meeting multiple deadlines across various projects.

Apec rooms operation intern

Marriott International

From February 2025 to July 2025

Silver student ambassador

EHL

From February 2025 to November 2025

Marketing & communications coordinator

Young Hospitality Summit (YHS)

From October 2024 to July 2025

Oversaw and maintained the YHS website, ensuring up-to-date and relevant content. Coordinated the creation of marketing materials. Designed and developed merchandise for the summit, aligning with branding and event themes. Produced impactful decks for both internal stakeholders and external communication needs. Managed and curated content for the YHS YouTube Channel, optimizing engagement and visibility.

Student ambassador

EHL

From October 2024 to February 2025

Asia marketing intern

Affordable Art Fair

From August 2024 to September 2024

Created engaging content for various marketing activities and promotional campaigns. Managed and updated the company’s database and social media channels to ensure consistent communication. Provided event support for the Singapore and Melbourne fairs, assisting with coordination and logistics. Conducted research to identify potential partnerships and collaboration opportunities. Performed competitor analysis to inform strategic decision-making and enhance market positioning.

Fair intern - marketing

AFFORDABLE ART FAIR HONG KONG , 0 - Administrative Internship / Industrial Attachment

From August 2024 to September 2024

Created content for marketing campaigns and promotional materials.
Managed and updated social media platforms and databases.
Performed competitor analysis to inform marketing strategy.

Guest recognition - guest activity agent

THE RITZ-CARLTON, KYOTO

From March 2023 to August 2023

Provided personalized and exceptional service by organizing and facilitating guest activities. Received five letters of appreciation and positive online reviews for delivering outstanding hospitality. Honored with a commendation for exceptional work attitude and professionalism. Completed various administrative tasks and responded to guest requests promptly. Assisted with the check-in and check-out process, as well as with banquet and PR event coordination.

Guest recognition intern – guest activities

THE RITZ-CARLTON, KYOTO , Kyoto - Operational Internship

From March 2023 to August 2023

Conduct guest activities including tours, cultural experiences, and family programs, delivering personalized service.
Recognized with 5 letters of appreciation and featured in online reviews for outstanding hospitality.
Twice awarded “Best WOW Story of the Month” and commended for consistently exceptional service and attitude.
Supported front desk operations, banquet and PR events coordination.

Front of house - stazione novella

BLACK SHEEP RESTAURANTS

From May 2022 to July 2022

Supported daily front-of-house operations at a vibrant Italian bar inspired by Florence’s train station wine bars. Delivered warm, attentive service to guests, contributing to a welcoming and authentic Italian dining experience. Maintained cleanliness and efficiency across service areas while assisting with opening and closing duties. Gained first-hand exposure to Hong Kong’s dynamic F&B scene within a fast-paced, guest-centric environment. Developed communication, multitasking, and teamwork skills in a multicultural hospitality setting.

Associations

The Earth Foundation

The Earth Prize Mentor

Young Hospitality Summit

https://www.yhsglobal.com/

Marketing and Communication Coordinator

Young Hospitality Summit

https://www.yhsglobal.com/

Head of Community

Degree

2026 – EHL Campus Lausanne – Bachelor of Science in International Hospitality Management
-0001 – EHL UGS – BOSC-L

Languages

Anglais - Native language

Chinois - Native language

Français - Notion

Skills

Event Coordination
Marketing
Administration