William Koesoemo

I was actively involved in managing projects to enhance Marriott’s APEC Food & Beverage (F&B) loyalty program, focusing on optimizing Club Marriott’s impact across the region. In this role, I consolidated data into insightful reports and dashboards, enabling effective performance tracking against program goals for the APEC region.

Beyond data analysis, I supported Marriott hotels across APEC by ensuring they had the necessary resources to implement Club Marriott standards and drive guest engagement. I also organized and participated in training sessions, strategic meetings, and webinars, facilitating collaboration and knowledge-sharing among stakeholders and the 350 participating Club Marriott hotels.

I was actively involved in managing projects to enhance Marriott’s APEC Food & Beverage (F&B) loyalty program, focusing on optimizing Club Marriott’s impact across the region. In this role, I consolidated data into insightful reports and dashboards, enabling effective performance tracking against program goals for the APEC region.

Beyond data analysis, I supported Marriott hotels across APEC by ensuring they had the necessary resources to implement Club Marriott standards and drive guest engagement. I also organized and participated in training sessions, strategic meetings, and webinars, facilitating collaboration and knowledge-sharing among stakeholders and the 350 participating Club Marriott hotels.

As part of a mandatory internship period in EHL, I had the opportunity to work in the esteemed Andaz hotel in Singapore. Exceeding my expectations, I not only served guests in the different outlets of the hotel and managing the mise en place as an F&B intern, I captained the day to day operations of the restaurants in the hotel. I was trusted with scheduling and managing the different staff members within the restaurant that was primarily comprised of part timers and other interns. On top of that, I was also trusted with doing the inventory ordering and management of the beverages in the restaurant, working with the birchstreet system.

As part of a mandatory internship period in EHL, I had the opportunity to work in the esteemed Andaz hotel in Singapore. Exceeding my expectations, I not only served guests in the different outlets of the hotel and managing the mise en place as an F&B intern, I captained the day to day operations of the restaurants in the hotel. I was trusted with scheduling and managing the different staff members within the restaurant that was primarily comprised of part timers and other interns. On top of that, I was also trusted with doing the inventory ordering and management of the beverages in the restaurant, working with the birchstreet system.

During this time, I assumed the professional role of a market analyst intern in Larusso group where I provided market competitor analysis in the Indonesian market. Reporting to the marketing sales manager, I communicated results and solutions of my findings. With that, I worked with the marketing and sales team to formulate campaigning strategies and aided the team throughout the whole process. During this time I travelled to Shanghai, South Korea and Indonesia nationwide to do a plethora of duties including participating in photoshoots and campaigns.