Professional situation
Professional aspiration
- Human Resources
- Revenue Management
- Consulting
Professional experiences
Area operation & human resource intern - singapore, maldives
Marriott Area Office Singapore
From February 2024 to August 2024
- Assist in data collection and analysis for various Commercial projects
- Assist in manpower planning, trainings and staff welfare
- Conduct 12 staff training workshops
- Improve guest satisfacton of Maldives hotels by 30%
- Coordinate, track, and manage project implementation
- Contact and maintain a good relationship with hotels in Singapore and Maldives
F&b hostess
The Capitol Kempinski Hotel Singapore , Singapore - Operational Internship
From March 2022 to August 2022
- Organise seating plans and seat guests in a professional manner and generate 98% guest satisfaction
- Manage restaurant reservations and food delivery via Chope and Shopify
- Rearrange and redesign of the hotel's Shopify page
- Responded to the reservation and business emails
- Generate daily and monthly financing and forecasting reports
Degree
Languages
Chinois - Native language
Anglais - Fluent
Français - Intermediate