Situation professionnelle
Souhait professionnel
- Direction Générale
- Ventes
- Hôtel - Indépendant
- Conseil
Résumé
I am a dedicated hospitality business enthusiast graduated with the Bachelor’s Degree of EHL Hospitality Business School and the Advanced Swiss Federal Diploma in International Hospitality Business Management, combining a solid foundation in hospitality operations, marketing and sales, business development and consultancy as well as customer service excellence.
As the Sales Manager at Hotel Palace Berlin, I am responsible for driving business growth by fostering strong client relationships, developing tailored sales strategies, and identifying new opportunities in a highly competitive market to deliver exceptional results while upholding my dedication to luxury and excellence.
I am committed to crafting unforgettable experiences, blending personalized service with the unique charm of the Hotel Palace Berlin. Together, we turn moments into memories, ensuring each stay leaves a lasting impression
--- By going beyond expectations. ---
Expériences professionnelles
Strategic partnership business developer
FACTORIAL , Barcelona - CDI
De Mars 2026 à Aujourd'hui
Sales manager
Hotel Palace Berlin , Berlin - CDI
De Décembre 2024 à Aujourd'hui
Consultant
EHL , Lausanne - CDD
De Avril 2024 à Juillet 2024
Hospitality Consultancy for a UHNW Investor to develop a new global hospitality brand and a flagship ultra-high luxury resort in the North of Bali opening in 2027 including full-service planning of concept, architecture and design, services, organization, operations and financial planning. The initial research was conducted directly on-site in Bali and the acquired plots of land.
Marketing student assistant
EHL , Lausanne
De Avril 2023 à Janvier 2024
• Managing, planning and creating social media content (Instagram, TikTok, Youtube, LinkedIn etc.)
• Filming and editing of videos
• Coordination of student content
Student council campus passugg
EHL , Lausanne
De Février 2023 à Février 2024
• Inter-campus communication (Lausanne, Singapore & Passugg)
• Improvement work with EHL Passugg class representatives, EHL Passugg Management and Student Council
Sales & marketing/event & banqueting trainee
SO/ Berlin Das Stue , Berlin
De Février 2022 à Juillet 2022
• Plan, manage and execute events
• Advise international clients
• Support in public relations and marketing activities
• House tours
Management trainee food & beverage
GRAND RESORT BAD RAGAZ , Bad ragaz
De Juin 2021 à Novembre 2021
• Co-founder of the pop-up restaurant "LeftLovers". Powered by Grand Resort Bad Ragaz in partnership with Ruinart - A concept by students at EHL Swiss School of Tourism and Hospitality (SSTH).
• Operations & Marketing Management
• Food & beverage and project management
• Assistance with events and service assignments
• Designing Food & Beverage documents
• Creating reports, statistics, and analyses
• Planning and preparing meetings
• Supporting and implementing projects in collaboration with the Director of Food & Beverage
• Writing and translating menus and menu cards
Pastry trainee
WALDHAUS FLIMS WELLNESS RESORT , Flims
De Octobre 2020 à Novembre 2020
• Daily preparations
• Independant operation of dinner service
• Assistance with banquets
Reservation trainee
WALDHAUS FLIMS WELLNESS RESORT , Flims
De Août 2020 à Septembre 2020
• Acceptance of reservations and creation of quotes and confirmations
• Management of options lists and verification of reservation quotes
• Sale of rooms with up-selling and all other offered hotel services
• Room allocation based on existing information and guest preferences (files, reservations)
Front office trainee
WALDHAUS FLIMS WELLNESS RESORT , Flims
De Juin 2020 à Juillet 2020
• Information, advice, sales, and correspondence in German, English, French
• Receipt and entry of restaurant and transfer reservations
• Operation of the telephone switchboard
• Check-in and check-out
• All routine tasks associated with morning and late shifts
• General concierge activities
Food & beverage trainee
SO/ Berlin Das Stue , Berlin
De Mars 2019 à Juillet 2019
• Meticulous mise-en-place
• Participation in daily team briefings
• Welcoming, seating, and bidding farewell to guests
• Preparation and assistance during events
• Breakfast, lunch, and dinner service
• Table decoration and setup
• Presentation and serving of dishes to guests
• Professional beverage and wine recommendations
• Handling transactions with our cash register system
Formation complémentaire
Bachelor of Science in International Hospitality Management
EHL Hospitality Business School
2023 à 2024
Parcours officiels
Langues
Allemand - Langue maternelle
Anglais - Courant
Français - Technique
Vietnamien - Notion
Chinois - Notion
Compétences
Centres d'intérêt
- 08/2005 – 08/2019 Piano student
- classical music Leo-Borchard-Musikschule
- Weekly lessons (45 minutes) plus at least 5 hours of practise
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