Daniela Lazar

Successfully led the pre-opening phase of the Curio Collection by Hilton Timisoara at Tresor Le Palais. Responsibilities included overseeing operational leadership, integrating Hilton brand standards, driving marketing strategies, managing financial planning, and coordinating comprehensive project management. Fostered strong partnerships with local stakeholders and suppliers, ensuring a seamless launch and setting the foundation for sustained post-opening success.

In this role, I led and efficiently managed the day-to-day operations of the hotel, ensuring a seamless and top-notch guest experience. I excelled in achieving optimal team composition by strategically hiring and seamlessly integrating department heads, fostering a cohesive and high-performing team environment.

I formulated and executed robust business strategies geared towards driving positive outcomes and enhancing the overall performance of the hotel. I was particularly adept at implementing innovative concepts in food and beverage, while providing comprehensive oversight of all departments to ensure efficiency and effectiveness.

Furthermore, I was dedicated to maintaining top-tier guest service standards throughout the hotel, ensuring that every guest left with a memorable experience. Additionally, I consistently delivered detailed monthly performance reports to ownership, providing valuable insights and recommendations for continual improvement and success.

Achievements:
• Garnering consecutive nominations at the HoReCa Women Awards, I was honored for excellence as the Best Hotel Manager in 2021, 2022, and 2023.
• In 2022, I proudly secured the coveted 1st place title for the Best Business Hotel in West Romania.
• In 2021, I demonstrated dedication to excellence by ranking 5th among the Top 25 Hotels in Romania.
• Moreover, my orchestrating skills were recognized in 2019 with the esteemed Golden Apple Diploma for a highly successful event at DT Oradea, as acknowledged by the prestigious Golden Apple Award
• Demonstrated culinary excellence by securing 1st Place in the prestigious Culinariada - Junior Cooking Contest in 2019.
• Recognized with the prestigious F&B Award of Excellence for Europe, Middle East & Africa in 2019.
• In Bihor County, achieved an impressive 10th place, outperforming more than 18,458 competitors in 2018.
• Received the esteemed Pride Award in acknowledgment of exceptional performance in 2018.
• Secured an impressive 3rd place for five consecutive years in the highly competitive Top Hotel Awards from 2017 to 2021.

In this role, I oversaw and efficiently managed daily hotel operations to ensure seamless functionality, implementing streamlined processes and optimizing departmental activities. I spearheaded the creation of effective comprehensive departmental plans and budgets, strategically aligning them with organizational objectives.

Moreover, I played a pivotal role in devising and executing marketing and sales initiatives, contributing to increased brand visibility and revenue generation. By focusing on enhancing property experiences, I successfully elevated guest satisfaction levels and fostered long-lasting guest relationships.

Additionally, I adeptly managed negotiations with suppliers and B2B clients, ensuring mutually beneficial partnerships. I also took charge of coordinating and organizing operational meetings with stakeholders, including investors, city officials, travel agencies, and suppliers, facilitating seamless communication and collaboration across all levels.

Achievements:
• Successfully drove the Quality Assurance Final Audit Score from 61.78% in 2013 to an exceptional 86.51% in 2015, showcasing a commitment to excellence and continuous improvement.
• Spearheaded a remarkable 57% surge in the hotel's total revenue over the past four years (2012-2015).
• Secured a spot among the top 10 finalists for the CARE CUP in Q1 2014 & 2015, demonstrating exceptional dedication to providing top-tier customer CARE.
• Acclaimed winner of DoubleTree by Hilton's 2014 Global Week of Service in October 2014, showcasing a commitment to corporate social responsibility and community engagement.
• Gained prominence in the hospitality industry by being nominated for the "Best 4* hotel affiliated to an international hotel chain" category at the prestigious Romanian Top Hotel Awards in May 2015.
• Garnered distinguished accolades, including the TripAdvisor Travellers' Choice - Top Hotels award and the TripAdvisor Certificate of Excellence in 2014, 2015, and 2016, reinforcing the hotel's exceptional reputation and guest satisfaction.