Résumé
« Thirty under 30 Hospitality » 2023 by Hotel Management Magazine
Expériences professionnelles
Assistant director of beverage & food
W Bangkok , Bangkok
De Mai 2025 à Aujourd'hui

Director of food and beverage
CENTARA HOTELS & RESORTS , Koh samui
De Novembre 2023 à Mai 2025

Centara Reserve Samui
Flagship luxury property for Centara Hotels
184 rooms, suites and villas
7 Food & Beverage Outlets
Resort manager (task force)
Anantara Hotels, Resorts and Spas
De Mars 2023 à Avril 2023

In charge of the resort operations during GM transition.
Anantara Bophut Koh Samui Resort
106 rooms
4 Food & Beverage Outlets
Director of food and beverage
Anantara Hotels, Resorts and Spas
De Janvier 2023 à Octobre 2023

Pre opening and opening.
148 suites and villas
7 Food & Beverage Outlets
Largest Anantara new built resort in Asia.
Group operations manager
SOHO HOSPITALITY
De Mai 2022 à Décembre 2022

- Above Eleven Bangkok
- Charcoal Tandoor Grill Bangkok
- Havana Social Bangkok
- Cantina Italian Kitchen - Ari Bangkok
- Yankii Robatayaki Bangkok ( Pre Opening)
- Cantina Italian Kitchen - Sukhumvit Bangkok (Pre Opening)
- Above Eleven Dubai (Pre Opening)
- El Santo (Pre Opening)
- Consulting services
Group operations coordinator
SOHO HOSPITALITY
De Juin 2021 à Mai 2022

- Above Eleven Rooftop Bar & Restaurant
- Charcoal Tandoor Grill & Mixology
- Havana Social
- Cantina Wine Bar & Italian Kitchen
- Consulting services
Restaurant manager
SOHO HOSPITALITY
De Décembre 2019 à Novembre 2021

Restaurant Manager (Head of Department). Overseeing a team of 20.
• Ensure a professional and profitable operation within the framework of the restaurant
• Identify training needs and develop and deliver the required training for restaurant employees to meet the needs of the business. Support the training of Departmental Trainers to continue to improve restaurant service levels, and implement a daily training program.
• Achieve restaurant budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure.
• Accurately forecast business demands to ensure efficient staffing & food production.
• Responsible for all accounting and billing procedures in the restaurants.
• Work with management team to develop & execute plans and actions for the marketing of the restaurant.
• Ensure the efficient scheduling of staffs in the restaurant and to be responsible for the accurate supervision of the staff time control system.
• Take care of staff working schedule
• Responsible for the execution of all staffs review and appraisal in a professional and timely manner.
• Train managers and supervisors in effective “coaching and counseling” and the correct process of progressive discipline.
• Responsible for maintaining restaurant safety and sanitation standards at all times.
• Responsible for asset management of all restaurant property and facilities and to conduct a regular preventative maintenance inspection.
• Promote positive inter-departmental relations through candid communication and cooperation.
• Responsible for asset management of all restaurant equipment and facilities.
• Adhere to all personal hygiene and grooming standards, fire safety rules and health & safety rules.
Assistant food & beverage manager
AMAN
De Mai 2019 à Octobre 2019

Assistant Food & Beverage Manager (Deputy Head of Department) at Amanoi. Overseeing a team of 28.
• Review and implementation of the policies.
• Oversee daily operations of all the outlets, private dining and destination dining
• Coordinate bookings for special dinner and events
• Establish and maintain effective guest relations
• Handling complains
• Maintain a high level of product and service knowledge within all the team
• Ensure the highest level of safety and security
• Constantly review and appraise the procedure within the outlets to ensure quality of service and product at all times.
• Monitor the staff skill within the outlets and plan training programmes to rectify any service deficiencies.
• Maintain the standards of grooming within the department as per the hotel policy
• Manager on Duty (MOD)
Food & beverage management trainee
MANDARIN ORIENTAL
De Mai 2018 à Avril 2019

Enrolled in the one year Food & Beverage Corporate Management Development Programme (CMDP) of Mandarin Oriental Hotel Group, based at the flagship hotel of Bangkok.
• All day dining operations (breakfast, lunch and dinner)
• Specialty restaurant operations (Italian fine dining)
• Cross exposure within all the F&B outlets (seafood, Cantonese, 2 Michelin stars French restaurant, Thai, afternoon tea, room service and award winning bar)
• Cross exposure within the hygiene and quality division
• Involved in major banqueting, outside catering and VVIP events
• Food & Beverage management projects (finance, guest satisfaction, maintenance, human resources,...)
• Member of the Corporate Responsibility committee of the hotel
Management trainee (summer internship)
victoria Hotels & Resort
De Juillet 2017 à Août 2017

Receptionist & Duty Manager (Management Trainee) at the Victoria Hoi An Beach Resort & Spa, part of the Thien Minh Group.
• Performing check-in, cashiering and check-out.
• Promoting and assisting the guests for restaurants and activities bookings, including side-cars excursions, scuba-diving and sightseeing trips in the whole central Vietnam.
• Involved in the guest relations management, especially for the European, American and Japanese guests (interacting in English, French, German, Italian and Japanese).
• Duty Manager on selected days : in charge of the operations of the whole resort, including front office, F&B, Security, Spa and recreation as well as representative of the management team.
Continent lodging services trainee
Marriott International
De Juillet 2016 à Décembre 2016

Intern in Continent Lodging Services - Rooms Operations at Marriott International Asia Pacific (Continent Office).
• Create Continent Standards deck on Rooms Discipline related subject matters.
• Conducts online research on latest Rooms Discipline related trends.
• Consolidates operational data for review and support analysis of findings.
• Creates powerful and compelling power point presentations pertaining to Rooms Discipline initiatives/projects.
• Contribute input and insights on Rooms related projects targeting the Millennial mindset consumers.
• Develops standard templates design that can be implemented into Rooms discipline projects.
• Liaises with properties on the collection of information, to ensure positive and timely outcome of projects.
• Member of the trainers team for the openings of the Bangkok Marriott Marquis (November 2016) and the JW Marriott Singapore South Beach (December 2016).
Student committee president
EHL Career Club
De Février 2016 à Août 2016

Served as president of the EHL Career Club, a student committee dedicated at linking students to the industry.
• Leading a team of 60+ members.
• Co-organisation of the March 2016 Career Fair on Campus (118 companies welcomed & more than 1000 attendees).
• Round tables with leaders of the industry.
• Behind the Scenes visits to leading hotels and companies in Europe.
• Career Counseling & trainings opened to all the students.
• Served as Vice President of the Career Club during the autumn 2015 semester.
Management trainee (summer internship)
victoria Hotels & Resort
De Juillet 2015 à Août 2015

Receptionist & Duty Manager (Management Trainee) at the Victoria Hoi An Beach Resort & Spa, part of the Thien Minh Group.
Ranked 14th best Resort in Asia by Conde Nast Readers' Choice Awards 2014.
• Performing check-in, cashiering and check-out.
• Promoting and assisting the guests for restaurants and activities bookings, including side-cars excursions, scuba-diving and sightseeing trips in the whole central Vietnam.
• Involved in the guest relations management, especially for the European, American and Japanese guests (interacting in English, French, German, Italian and Japanese).
• Duty Manager on selected days : in charge of the operations of the whole resort, including front office, F&B, Security, Spa and recreation as well as representative of the management team.
Guest services trainee
The Ritz-Carlton Hotel Company, L.L.C.
De Août 2014 à Janvier 2015

Intern at the Ritz-Carlton Tokyo as Guest Services Trainee.
• Providing a warm welcome and fond farewell to all guests / visitors to The Ritz-Carlton Hotel.
• Maintain complete knowledge and comply with all hotel and departmental policies and procedures.
• Ensure that all guests and visitors of the hotel receive the Three Steps of Service as outlined in The Ritz-Carlton Credo and promote positive guest relations to all individuals.
• Enlivening The Ritz-Carlton Gold Standards during every guest engagement.
• Access all functions of OPERA and MYSTIQUE database in accordance to established procedures and
standards.
• Accommodate all guest requests expediently and courteously ensuring follow up with designated hotel personnel to ensure completion of request.
• Collect quality guest preferences for all guests and document all guest requests, complaints or problems immediately and notify designated department/personnel involved in resolving the situation.
Student ambassador
ECOLE HOTELIERE DE LAUSANNE
De Juillet 2014 à Février 2018

Student Ambassador acting as representative of EHL during open days, information sessions and visits for potential future students and school counselors. Interviewer during selection days.
Front office trainee
Constance Hotels, Resorts and Golf
De Octobre 2013 à Décembre 2013

F&b trainee
Refuge Le Marcheuson
De Janvier 2013 à Janvier 2013
Front office internship
CHATEAU D'OUCHY
De Avril 2011 à Avril 2011

F&b trainee
Créperie de 1650
De Janvier 2011 à Janvier 2011