Résumé
After a life-changing adventure around the world, I am looking to put my skills and knowledge to good use. Specialised in hospitality management, my strengths are adaptability, interpersonal skills, appetite for learning, and motivation. In my latest Job position, I developed skills in B2B and B2C sales in the action sports field. Moreover, I gained relevant knowledge in e-commerce and online presence.
Expériences professionnelles
Personal and professional projects
Freelancer
Depuis le 01 novembre 2022
Personal and professional freelance projects
Indépendante , Perroy
De Juillet 2022 à Aujourd'hui
Completed : 3-month intensive German course : Goethe Zertifikat C1
WIP : Creating a website on Wordpress for the family's Bed&Breakfasts
WIP : Online course : Google Digital Marketing & E-commerce Professional Certificate
Cultural expedition around the world
Go Explore SA , Perroy
De Novembre 2021 à Juillet 2022
Discovered new cultures, learnt Spanish, volunteered : helped renovate a beautiful hotel in Costa Rican Jungle & managed a hostel by the ocean
B2b & e-commerce specialist
Backside-shop , Morges - CDI
De Juillet 2020 à Octobre 2021
- Established a new Chinese brand (wing foil, SUP) and created a sales network in Switzerland. Created a new website for the brand in Switzerland as well as a product catalog. Settled product prices. Managed logistics from China.
- Sales through B2B and B2C (on-site & online) channels. Managed customer service. Created processes. Helped to implement a new ERP. Evaluated and placed seasonal orders with a budget of up to CHF400k. Relations with partner clubs and suppliers.
- On the side: responsible for the beach point of sales. Setup of a team with 10 young students. Organized regular events.
B2b & e-commerce coordinator
Backside shop Morges
De Juillet 2020 à Octobre 2021
Consultant - student business project
IHG Hotels & Resorts , London
De Septembre 2018 à Juin 2019
Final year consulting project for InterContinental Hotel Group (IHG) on revenue generation through guest experience, efficiency in hotel operations, and sustainability.
Events & marketing intern
Starhotels Spa , Firenze
De Août 2018 à Janvier 2019
- Sales: analysis of Requests For Proposal (RFP) from companies willing to stay at our properties for conferences or events purposes. Preparation of quotations.
- Marketing: support on setting up a new corporate website. Translations from Italian to French, English, and German.
Head hostess
ThomasevenT Sàrl , Geneva
De Juin 2017 à Septembre 2022
Part-time job. Conferences, private events, and sports events from 5 to 600 pax.
Housekeeping supervisor, receptionist
Hôtel Beau-Rivage Palace Lausanne , Lausanne
De Avril 2016 à Janvier 2017
Waitress, cheffe de rang
The Gleneagles Hotel , Auchterarder
De Septembre 2015 à Février 2016
Hr, restaurant hostess, lounge bar
THE GORING HOTEL , London
De Juillet 2014 à Juillet 2014
Parcours officiels
Langues
Allemand - Courant
Anglais - Courant
Espagnol - Technique
Français - Langue maternelle
Italien - Courant
Néerlandais - Courant
Compétences
Centres d'intérêt
- skiing
- watersports
- reading
- traveling
- discovering