Situation professionnelle
Souhait professionnel
- Communication & RP
- Evénéments
- Hôtel - Chaîne
- Conseil
Résumé
As an EHL Alumna (AEHL) with a solid foundation in hospitality, sales, and marketing, I bring a unique blend of expertise, dedication, and passion to every role I undertake. My experience at EHL has equipped me with the skills to excel in client-facing roles, where I’ve consistently driven results and fostered strong relationships. Throughout my career, I've had the privilege of leading teams, managing projects, creating meaningful events, and delivering exceptional service. Whether it's through strategic marketing initiatives, effective sales tactics, or enhancing guest experiences, I’m committed to contributing to an organization’s success.
Expériences professionnelles
Consultant
Forsite Creative
De Octobre 2025 à Février 2026
Junior consultant (f&b concept developer)
Forsite Creative
De Décembre 2024 à Octobre 2025
• Led multiple small to medium-sized projects across the GCC, North Africa and Central Asia focusing on strategic F&B planning for luxury hotel properties.
• Conducted detailed market research across MENA, shaping tailored F&B strategies for hospitality and mega tourism projects.
• Concept development for restaurants and bars across the MENA region.
Examples of clients: Accor, IHG, PWC, BCG, JLL, Marriott, Public Investment Fund (PIF)
F&b, product and guest experience trainee
EXPLORA JOURNEYS
De Mars 2023 à Août 2023
• Supporting the Culinary Team in pre-opening logistics.
• Coordinating with partners, sponsors, and trainers for the creation of accurate training documents.
• Supporting the F&B Services department with market research, creation of forecasts, contacting suppliers, and creating diverse pre-opening documents (pricing list, visuals, beverage master list, etc.)
• Supporting the Head of Product and other Senior Leads in coordinating purchase orders, invoices, and vendor registrations.
Student assistant - ehl advisory
EHL GRADUATE SCHOOL , Lausanne - CDI
De Septembre 2022 à Août 2024
- Welcomes Executive courses students from Saudi Arabia on site
- Coordinates check-ins, check out, hotel visits, campus tours, and briefings.
- Provide support throughout the week for the program.
Student assistant - it departement
EHL HOSPITALITY BUSINESS SCHOOL , Lausanne
De Septembre 2022 à Août 2024
- Providing IT and Printing support to student and staff
- Assessing issues and dispatching accordingly amongst the IT, Printshop and Audiovisuel departement.
Introweek assistant
EHL HOSPITALITY BUSINESS SCHOOL , Lausanne
De Août 2022 à Septembre 2022
Welcomed 520 new students on the EHL Campus Lausanne. In a team of 6 introweek assistants, we were in charge of implementing the logistics of the entire introweek; our task included :
- Recruiting volunteers
- Coordinating arrivals
- Creating welcome folders and professional bags
- Coordinating social events
- Delivering small presentations thought the introweek.
Introweek assistant
EHL
De Août 2022 à Février 2024
Student assistant - digital junior academy
EHL HOSPITALITY BUSINESS SCHOOL , Lausanne
De Juillet 2022 à Juillet 2022
- Coaching two teams of six students on their hotel concept over a week.
- Moderating the online classes
- Delivering classes
- Taking care of any extra administrative task
Student assistant supervisor - junior academy
EHL HOSPITALITY BUSINESS SCHOOL , Lausanne - CDD
De Juin 2022 à Août 2024
- Coordinated arrival of ~200 students over the course of 3 weeks.
- Delivered courses to classes of 60 students
- Supervised a team of 2-3 student assistants each week
- Coordinated classes throughout the weeks to ensure a smooth operation
- Organised activities
Student assistant - admission and recruitement
EHL Admissions/Recruitment , Lausanne - CDI
De Avril 2022 à Août 2024
- Assessing potential student troughout holistic recruitement process
- Use of SalesForce and Hubspot for data analysis purposes
- Conducts interviews for potential candidate
Head of logistics
TEDxEHLLausanne
De Avril 2022 à Décembre 2022
• Directed the setup of audiovisual equipment and stage arrangements.
• Produced accurate forecasts and orders for food and beverage supplies to ensure seamless event execution.
• Managed contracts and coordinated accommodation bookings for guest speakers, enhancing the overall guest experience.
Head of food & beverage - fete universelle
EHL HOSPITALITY BUSINESS SCHOOL , Lausanne
De Avril 2022 à Août 2024
- Supervised ~180 participants
- Put in place a system of mise en place and diverse schedules
- Oversaw the menus creations and found quality alternative to lower the costs
- Dispatched and coordinate the 30 kitchen teams troughout the event
Sales & marketing assitant
EHL
De Mars 2022 à Août 2024
Head of logistics
TEDxEHLLausanne , Lausanne
De Mars 2022 à Octobre 2022
- Oversaw scheduling and event layout
- Coordinated illumination, accomodations, transportation and F&B
- Developped in-dept understanding of event planning
- Coordinated deliveries and dispatches
Student assistant - alumni and industry services departement
EHL HOSPITALITY BUSINESS SCHOOL , Lausanne
De Janvier 2022 à Février 2024
- Assisting the team with different administrative task
- Coordinating Ambassadors during the biyearly Career Fair
- Assisted on the organization the Career Fair (regrouping ~170 companies)
F&b assistant
EHL
De Novembre 2021 à Août 2024
Career fair assistant
EHL
De Novembre 2021 à Août 2024
In my role as a Career Fair Assistant at EHL Hospitality Business School, I led a team of 50 student ambassadors, delivered briefing sessions, and welcomed over 150 companies during career fairs.
• Coordinated logistics tasks to ensure smooth event delivery
• Trained ambassadors on their tasks and responsibilities
• Successfully managed interactions with over 150 companies attending the career fairs.
Career fair assistant
EHL HOSPITALITY BUSINESS SCHOOL
De Novembre 2021 à Août 2024
In my role as a Career Fair Assistant at EHL Hospitality Business School, I led a team of 50 student ambassadors, delivered briefing sessions, and welcomed over 150 companies during career fairs. • Coordinated logistics tasks to ensure smooth event delivery • Trained ambassadors on their tasks and responsibilities • Successfully managed interactions with over 150 companies attending the career fairs.
Operational trainee
BLACK SHEEP RESTAURANTS
De Avril 2021 à Septembre 2021
• Provided exceptional guest experiences and tailored service practices at Black Sheep Restaurants in Hong Kong.
• Actively engaged in on-shift training to enhance skills and reduce service errors during the internship.
• Collaborated in weekly operation meetings to discuss improvements, resulting in operational efficiencies and reduced bottlenecks.
Operational intern
BLACK SHEEP RESTAURANTS
De Avril 2021 à Septembre 2021
• Provided exceptional guest experiences and tailored service practices at Black Sheep Restaurants in Hong Kong. • Actively engaged in on-shift training to enhance skills and reduce service errors during the internship. • Collaborated in weekly operation meetings to discuss improvements, resulting in operational efficiencies and reduced bottlenecks.
Operational intern
BLACK SHEEP RESTAURANTS/ BOQUERIA , 0
De Avril 2021 à Septembre 2021
- Developped an in-depth understanding of service partices and bartending
- Delivered exceptional and customised guest experience
- Participated in continuous on shift training to learn how to overcome issues
- Prepared End of the Day report and participated in weekly operation meeting
Administrative clerk
HUG - HOPITAUX UNIVERSITAIRES DE GENEVE , Genève
De Juillet 2020 à Septembre 2020
- Supporting staff with IT inquiries
- Updating softwares on different HUG sites
- Administrative task
Assistant it
HUG - Hopitaux Universitaires de Genève
De Juillet 2020 à Septembre 2020
• Updated and maintained software applications to ensure system security and efficiency.
• Managed Wi-Fi equipment across hospital sites to enhance network performance.
• Provided software updates and technical support to various departments, promoting seamless workflow.
Inventory employee
Groupe Migros
De Septembre 2019 à Septembre 2020
Inventories employee
MIGROS , Zürich
De Septembre 2019 à Septembre 2020
- In charge of counting stock
Intern - information science
ETAT DE GENEVE , Geneva
De Août 2018 à Août 2019
Documentarian
ETAT DE GENEVE
De Juillet 2018 à Août 2019
• Efficiently cataloged and organized new book arrivals to ensure easy accessibility and retrieval of digital library resources.
• Presented new books to student groups, fostering interest in reading and expanding literary horizons.
• Provided guidance and assistance to students and library patrons in conducting effective documentation searches.
Tutor
Association des Répétitoires AJETA (ARA) , Genève
De Octobre 2016 à Juin 2020
In charge of seven students, tutoring in math, french, english and geography.
Administrative clerk
HUG - Hopitaux Universitaires de Genève
De Août 2016 à Août 2016
• Supported HR department with data entry, filing, and document management.
• Managed employee records to ensure the accuracy and confidentiality of personal information.
• Contributed to the development and maintenance of HR databases.
• Efficiently sorted and distributed mail to maintain an organized communication flow within the department.
Formation complémentaire
Certificat de passerelle HEG
Ecole Supérieur d'Informatique de Gestion - Informatique de Gestion
2019 à 2020
Diploma work : Creating an e-commerce website
Courses taken :
- Coding (PHP, PYTHON & MySQL)
- Web design (HTML & CSS)
- Modelisation
- Operation systems
- Accounting
- Business Management
- Academic writing
- Business English
- Algorithms
- IT tools
- Databases
- Computer knowledge
Parcours officiels
Langues
Français - Langue maternelle
Arabe - Langue maternelle
Anglais - Courant
Italien - Technique
Allemand - Notion
Espagnol - Notion
Compétences
Centres d'intérêt
- Organizing events
- Digital Maketing
- Travelling
- Web Developpement
- Cooking