Situation professionnelle
Souhait professionnel
- Direction Générale
- Evénéments
- Gestion d’événements
- Marketing, Communication, Publicité, Relations publiques
Résumé
A highly organized and multilingual hotelier with hands-on experience in Hong Kong, Singapore, and Kyoto. Equipped with outstanding adaptability, multitasking, time management, and problem-solving skills. Collaborative team spirit and dynamic work ethic are recognized. Possess high standard communication skills.
Expériences professionnelles
Gold student ambassador
EHL
Depuis le 02 novembre 2025
Head of community
Young Hospitality Summit (YHS)
Depuis le 02 juillet 2025
Apec intern, rooms, quality & spa
MARRIOTT INTERNATIONAL - SINGAPORE - Stage obligatoire (administratif)
De Février 2025 à Juillet 2025
Contributed to regional initiatives impacting 600+ hotels, such as the Pre-Arrival Planning Toolkit and Sustainability Certifications Tracker.
Completed 15+ regional decks across Quality, Guest Experience, Spa, and Sustainability using Medallia, Tableau, and Excel.
Conducted deep dive analysis on 7 underperforming properties and 1 challenged brand, identified root causes for operational gaps.
Demonstrated strong communication skills by regularly reporting to 4 directors within the Continent Lodging Services department, effectively managing diverse tasks and meeting multiple deadlines across various projects.
Apec rooms operation intern
Marriott International
De Février 2025 à Juillet 2025
Silver student ambassador
EHL
De Février 2025 à Novembre 2025
Marketing & communications coordinator
Young Hospitality Summit (YHS)
De Octobre 2024 à Juillet 2025
Oversaw and maintained the YHS website, ensuring up-to-date and relevant content. Coordinated the creation of marketing materials. Designed and developed merchandise for the summit, aligning with branding and event themes. Produced impactful decks for both internal stakeholders and external communication needs. Managed and curated content for the YHS YouTube Channel, optimizing engagement and visibility.
Student ambassador
EHL
De Octobre 2024 à Février 2025
Asia marketing intern
Affordable Art Fair
De Août 2024 à Septembre 2024
Created engaging content for various marketing activities and promotional campaigns. Managed and updated the company’s database and social media channels to ensure consistent communication. Provided event support for the Singapore and Melbourne fairs, assisting with coordination and logistics. Conducted research to identify potential partnerships and collaboration opportunities. Performed competitor analysis to inform strategic decision-making and enhance market positioning.
Fair intern - marketing
AFFORDABLE ART FAIR HONG KONG , 0 - Stage obligatoire (administratif)
De Août 2024 à Septembre 2024
Created content for marketing campaigns and promotional materials.
Managed and updated social media platforms and databases.
Performed competitor analysis to inform marketing strategy.
Guest recognition - guest activity agent
THE RITZ-CARLTON, KYOTO
De Mars 2023 à Août 2023
Provided personalized and exceptional service by organizing and facilitating guest activities. Received five letters of appreciation and positive online reviews for delivering outstanding hospitality. Honored with a commendation for exceptional work attitude and professionalism. Completed various administrative tasks and responded to guest requests promptly. Assisted with the check-in and check-out process, as well as with banquet and PR event coordination.
Guest recognition intern – guest activities
THE RITZ-CARLTON, KYOTO , Kyoto - Stage obligatoire (Opérationnel)
De Mars 2023 à Août 2023
Conduct guest activities including tours, cultural experiences, and family programs, delivering personalized service.
Recognized with 5 letters of appreciation and featured in online reviews for outstanding hospitality.
Twice awarded “Best WOW Story of the Month” and commended for consistently exceptional service and attitude.
Supported front desk operations, banquet and PR events coordination.
Front of house - stazione novella
BLACK SHEEP RESTAURANTS
De Mai 2022 à Juillet 2022
Supported daily front-of-house operations at a vibrant Italian bar inspired by Florence’s train station wine bars. Delivered warm, attentive service to guests, contributing to a welcoming and authentic Italian dining experience. Maintained cleanliness and efficiency across service areas while assisting with opening and closing duties. Gained first-hand exposure to Hong Kong’s dynamic F&B scene within a fast-paced, guest-centric environment. Developed communication, multitasking, and teamwork skills in a multicultural hospitality setting.
Associations
Parcours officiels
Langues
Anglais - Langue maternelle
Chinois - Langue maternelle
Français - Notion
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